Physical Therapy at St. Luke's · 2 months ago
Receptionist, Oral Surgery
Allentown, PA
Full-time
Onsite
Entry Level
1+ years expSt. Luke's is dedicated to providing exceptional care and improving access to healthcare in the community. The Receptionist, Oral Surgery is responsible for creating a unique patient experience by advocating for patients and facilitating administrative and support services within the practice.
Health CareHospitalRehabilitation
Responsibilities
Performs administrative service delivery functions with patients, including answering phones, check-in, chart preparation and filing, obtaining referrals and x-rays, patient consent, check-out, pre-registration and real-time eligibility verification, registration, appointment/testing scheduling (as applicable) at check-out, point of service payment collection, and addressing patient inquiries (e.g., form and medical record requests)
Facilitates practice opening and closing procedures, maintenance of practice cleanliness, processing of incoming mail and deliveries, cash management and reconciliation, and prompt scanning and indexing incoming faxes
Performs queries to providers regarding documentation, diagnosis coding, and procedural coding
Enters all charges, creates and releases clean claims daily
Creates treatment plan based on insurance coverage and provides accurate estimate to patient of out-of-pocket costs for procedures
Creates patient correspondence for referring doctors
Other related duties as assigned
Qualification
Required
High School graduate or equivalent required
Requires sitting, standing and walking for extended periods of time (up to 8 hours at time)
Requires continual use of fingers for patient care, writing and computer entry
Routinely uses upper extremities; occasional requirement to lift up to 25 pounds
Occasionally push carts with supplies up to 30 pounds
Occasionally push wheelchairs with patients weighing up to 325 pounds
Regularly requires ability to stoop, bend and reach above shoulder level
Requires ability to hear normal conversation and good general, near and peripheral vision
Preferred
Preference given to graduates of an administrative training program
One year practice-based experience or in a similar healthcare setting
Familiarity with dental processes, coding and terminology
Customer Service experience
Company
Physical Therapy at St. Luke's
Physical Therapy at St. Luke's is a patient-oriented rehabilitation practice that emphasizes education, healing, and exceeds expectations.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase