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Healogics, LLC. · 3 hours ago

Program Director

Huntsville, AL

Full-time

Onsite

Lead/Staff, Director/Executive

$88K/yr - $116K/yr

4+ years exp

Healogics, LLC. is the largest provider of advanced wound care services in the United States, treating over 300,000 chronic wound patients annually. The Program Director is responsible for the management and strategic growth of the Wound Care Program, overseeing center operations, financial management, community education, and maintaining collaborative relationships within the hospital organization.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Manages the Center’s Operations (20%): Oversees the day-to-day management of outpatient clinic(s) and other wound continuum programs, as applicable

Continuously assesses current clinic flows, processes and procedures, identifies areas of improvement, and develops and implements best practices and appropriate changes to improve outcomes, using the company’s resources

Works with hospital and company personnel to ensure availability of adequate resources, supplies, equipment and services

Facilitates the flow of information and maximizes effective communication throughout the program

Prioritizes responsibilities and directs the work of the Center’s clinical staff and non- clinical staff

Collaborates with other health care providers, Wound Care Center Providers, and Medical Director regarding clinic and patient needs

Manages direct reports in conjunction with the company and hospital HR departments. This includes interviewing, hiring, motivating, coaching, counselling, establishing performance expectations, and conducting performance reviews. (5%)

Performs Financial Management (10%) Manages and coordinates all aspects of the revenue cycle for Healogics and for the hospital partner, as appropriate

Stays current with reimbursement changes, providing physician and staff updates and education as needed

Reviews key financial reports, identifies key indicator trends and develops plans to implement best practices to ensure fiscal responsibility

Tracks and reports all ancillary revenues generated by the program

Manages costs through appropriate utilization and management of labor and supply

Works with Healogics support team to complete financial reviews and presents results to hospital leadership

Manages Community Education/Marketing functions (40%) Works directly with the hospital and Healogics marketing departments to ensure that the wound care program has established strategic marketing plans and works with the same group and the hospital physician liaison to plan, coordinate, and execute activities directed toward increasing patient referrals to the wound care center(s)

Works collaboratively, as part of a multi-functional team, to best determine key target referral sources, and develops a systematic approach to build those customer relationships and increase wound care center referrals

Maintains, monitors and updates the list of Physician Practice(s) within a given radius of the hospital on an ongoing basis

Visits Physician Practices and interacts with key physicians to provide awareness of the Wound Care Center program, using educational marketing materials. Also documents all physician office interactions, as well as the visits with the Physician Practices in the Healogics Customer Relationship Management (CRM) system

Communicates on a regular basis with the (C)DO and/or (C)VPO and the hospital executive sponsor regarding goals, targets, and other relevant referral development information, as needed

Manages Quality/Performance Improvement functions (10%) Implements and manages a continuous Wound Care Center Performance Improvement Program (PIP) and strives to meet Wound Care Center quality indicators. Ensures program is integrated into the partner hospital’s PIP program

Participates in hospital committees as appropriate and ensures timely and accurate documentation in the patient record and outcomes database

Monitors patient, referring physician and customer satisfaction

Ensures that Patient Safety Guidelines are followed, that Healogics employees complete annual compliance requirements, and creates an environment that promotes the escalation of compliance concerns as appropriate

Manages Relationships (15%) Maintains excellent relationship with hospital client and continuously seeks to understand needs, confirm goal alignment and demonstrate value proposition. Identifies the hospital strategic goals and objectives and manages the program to achieve those goals, while remaining compliant with all Healogics operations standards. Works effectively and seamlessly at all levels within the partner hospital. Participates in hospital department/management meetings and actively participates in Hospital communication activities

Builds and develops effective working relationships with panel physicians, clinical and support staff. Encourages all program staff to provide excellent customer service to members of other hospital departments

Meets regularly with leadership including hospital and area management

Performs other duties as required

Qualification

Healthcare AdministrationFinancial ManagementMarketing StrategyRegulatory KnowledgeMicrosoft Office SuiteAnalytical SkillsLeadership SkillsCustomer ServiceTeam BuildingInterpersonal SkillsCommunication SkillsTime Management

Required

Bachelor's degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 1 year of marketing/community education in the healthcare industry or clinical operations experience

OR Associate's degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 2 or more years of marketing/community education in the healthcare industry or clinical operations experience

OR High School Diploma and 4 years or more years of marketing/community education in the healthcare industry or clinical operations experience

Management experience preferred

Demonstrated knowledge of regulatory/accrediting requirements for healthcare organizations

Proficient in Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)

Strong interpersonal, verbal and written communication skills, to include group presentation skills

Strong analytical and quantitative skills

Strong customer service and follow-up skills

Strong organization, time management skills and ability to multi-task in a fast-paced environment

Leadership and teaching skills

Strong relationship building and influential skills

Strong team building and motivational skills

Ability to work with Healogics and hospital management

Budget and strategic planning skills

Ability to travel overnight

Company

Healogics, LLC.

Glassdoor3.0

Headquartered in Jacksonville, Fla., Healogics, LLC.

Founded in 1996

Jacksonville, FL, US

1001-5000 employees

H1B Sponsorship

Healogics, LLC. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (2)

2020 (1)