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Dyson · 1 day ago

Sales and Service Technician

Edina, MN

Full-time

Onsite

New Grad, Entry Level

$21/hr - $21/hr

Dyson is a technology company that has grown significantly since its launch in the US in 2002. The Sales and Service Technician role involves diagnosing and repairing Dyson products while providing exceptional customer service and promoting sales through effective communication.

Consumer ElectronicsElectronicsProduct Design

H1B Sponsor Likely

Responsibilities

Responsible for the in-person diagnosis, troubleshooting and repair of Dyson customer products including vacuums, fans, air purifiers, hair-dryers and other products

Communicate information on other Dyson products to promote cross-selling opportunities and services to existing customers to promote sales

Provide excellent customer service to ensure a positive in-store experience

Input customer sales information into Dyson system to properly process orders

Submit daily/weekly reports of products and customers serviced and other reporting as necessary

Properly manage parts usage and inventory as required and directed

Ensure all process activity is communicated and Dyson service levels are understood and exercised

Assist Customer Service Team in escalated repair instances

Qualification

Technical repairsCustomer serviceSales experienceConsumer electronicsMicrosoft OfficeTeam collaborationCommunication skillsFast-paced environment

Required

Experience in a customer service and sales related position

Experience using and learning about consumer electronics, especially Dyson products

Aptitude for acquiring skills in technical repairs

Collaborative with proven success in team environments

Ability to prioritize and work in a fast-paced environment

Great written, verbal and interpersonal communication skills

Experience using Microsoft Office, including Word, Outlook, and Excel

Ability to lift and move up to 50 lbs

High School Diploma or equivalent required

Must be at least 18 years of age

Benefits

401K with up to a 4% match

Company paid Life Insurance and AD&D

Flexible Savings Account (FSA) and Health Savings Account (HSA)

Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time

Pre-tax Commuter Benefits (applicable areas only)

Generous Child Care Leave Program

Wellness Program

Employee Assistance Program

Generous Dyson Product Discounts

Multi-Level Healthcare Coverage Options

Vision & Dental Coverage

Company paid Short-Term and Long-Term Disability

Company

Dyson

Glassdoor3.0

Dyson is a global technology company that designs iconic reinventions that work, perform and look very different.

Founded in 1993

Malmesbury, Wiltshire, GBR

10001+ employees

http://www.dyson.com

H1B Sponsorship

Dyson has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2021 (1)