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Stericycle · 1 day ago

Inside Sales Representative

Chicago, IL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions. The Inside Sales Representative will acquire new customers, upgrade current accounts, and sell value-added services while meeting performance metrics and revenue goals.

Health CarePharmaceuticalTherapeuticsWaste Management

Responsibilities

Receives inbound calls and makes outbound sales calls to perspective and existing customers to sell Stericycle’s services and/or products

Acquires new customers and converts existing customers through prospecting in assigned territory, outbound marketing / lead campaigns and referrals

Effectively utilizes consultative selling strategies to attain a minimum 100% of assigned revenue and quota goals

Builds a pipeline of potential future business by prospecting via marketing / lead campaigns, territory lists, the Internet and other sources identified

Based upon the Rules of Engagement policy, all prospects / calls must be researched, verified via the Customer Relationship Management (CRM) tool

The sales representative will determine if another sales rep is currently engaged or has initiated contact with the account, if the prospect is in their assigned territory, and / or which department is best suited to handle the prospect

All special circumstances including cross territory opportunities must be properly documented and either transferred or shared according to the Rules of Engagement policy

Effectively uses internet and other resources to better understand client’s industry and business needs

Effectively meet or exceed assigned performance metrics and key expectations within assigned parameters including number of outbound calls, close rates, average order size and task management activities (i.e. sales cycle, pipeline and case management)

Track details and results for all leads, opportunities, issues and losses

Forecast month and quarter sales within 5% of actual results

Target upgrade and cross-sell opportunities of additional Stericycle products/services

Effectively use technology-based Customer Relationship Management tool for lead follow up, sales cycle disposition, pipeline management, forecasting and lost opportunity tracking

Keeps comprehensive and accurate notes in the system

Effectively qualifies clients through consultative selling strategies

Assist/Support any other specific assigned projects and/or job-related duties as required or requested

Perform other duties and responsibilities, as assigned

Qualification

Sales/Marketing experienceCustomer Relationship Management (CRM)Consultative selling strategiesMicrosoft OfficeOSHA Regulations knowledgeHealthcare industry knowledgeCustomer relationsLeadership abilities