Harmonic · 1 day ago
Network Integration Engineer
Austin, TX
Full-time
Hybrid
Mid Level
$90K/yr - $105K/yr
4+ years expHarmonic is the worldwide leader in virtualized broadband and video delivery solutions, enabling media companies and service providers to deliver ultra-high-quality video streaming and broadcast services. The Network Integration Engineer will be responsible for supporting client integration, designing networking ecosystems, and ensuring seamless implementation of Harmonic's cOS platform for customer use cases.
InternetMobileTelecommunications
Responsibilities
Support activities for cOS client lab integration, testing, qualifications, and field trials
Design IP networking ecosystem with Harmonic cOS platform to support Customer Use Cases
Communicate with marketing, engineering, and sales team about client expectations
Responsible for testing new software and hardware; report and track defects to engineering
Execute, and lead client field trials
Train clients on the operation and troubleshooting of the cOS system
Train field service team on the operations and troubleshooting of cOS system and any new features that are supported
Assist with deployments and technical support as needed
Assist with supporting customers in conjunction with Harmonic’s 24/7 Technical Assistance Centre (TAC), as required
Investigate, diagnose and resolve Customer issues on-site in a timely manner and if needed escalate problems for assistance
Resolving equipment performance related issues within Harmonic equipment and in conjunction with Harmonic application partners, utilizing Harmonic’s technical issue logging/escalation systems as appropriate
Develop detailed customer installation and system integration plans, ensuring seamless implementation of solutions
Act as a key technical liaison on customer projects, ensuring that technical requirements are met and expectations are aligned
Qualification
Required
Bachelor's in computer science, Electronic Engineering, Telecommunications or equivalent
4+ years direct experience in networking systems hardware and software design and troubleshooting
Strong expertise in IP network switching and routing protocols, TCP/IP stack is a 'must'
Experience in configuration and administration of Linux-based servers is a 'must'
Ability to understand technical documentation including Software/Hardware Configuration Guides, schematics, work instructions, test procedures, etc
Problem solving, analytical and communications skills
Knowledge of DOCSIS, CMTS configuration and troubleshooting is a 'must'
Preferred
Knowledge of FTTX
Experience in pre-sales technical support, including product demonstrations and feasibility analysis is highly preferred
Ability to develop and present technical solutions to customers and internal teams
Company
Harmonic
Harmonic provides video delivery solutions for broadcast, cable, satellite, internet, mobile and telco service providers.
1001-5000 employees
H1B Sponsorship
Harmonic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (3)
2022 (3)
2021 (4)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$160M2023-12-21Post Ipo Debt· $160M
1995-05-22IPO
Leadership Team
Nimrod Ben-Natan
Chief Executive Officer
W
Walter Jankovic
Chief Financial Officer
Recent News
2025-12-16
2025-12-08
2025-12-08
Company data provided by crunchbase