FICO · 2 days ago
Director GTM Programs and Processes - Lead to Cash
United States
Full-time
Remote
Senior Level, Lead/Staff
$121K/yr - $190K/yr
8+ years expFICO is a leading global analytics software company, helping businesses in 100+ countries make better decisions. As Director of Go-To-Market Programs & Processes, you will lead FICO's transformative Lead-to-Cash evolution, focusing on designing scalable, efficient, customer-centric GTM processes while collaborating with various teams to drive success.
AnalyticsBig DataCollection AgencyConsultingFinancial ServicesFraud DetectionPredictive AnalyticsSoftware
Responsibilities
Take Product ownership of critical GTM processes, starting with Billing & Invoicing (Finance, AR/AP) and Contracting (Legal, Sales Ops, Contract Lifecycle Management [CLM]/Configure Price Quote [CPQ])
Develop compelling visions and success metrics that transform complex workflows into efficient, automated experiences
Convert business needs into clear epics, user stories, and acceptance criteria that enable smooth development execution
Drive seamless process alignment from Quote → Contract → Fulfillment → Billing → Revenue Recognition
Bring together Finance, Legal, Sales Ops, and GTM Systems teams to eliminate friction and drive shared success
Act as Product Owner in agile ceremonies, evaluating solutions for business value, guiding development priorities, and accepting completed work
Collaborate closely with development teams to clarify requirements, provide feedback on demos, and ensure continuous improvement aligned with business objectives
Define meaningful metrics, identify improvement opportunities, and partner across teams to ensure successful rollouts
Ensure Salesforce, CLM, ERP, and RevRec platforms work together seamlessly
Qualification
Required
8-12+ years in GTM Operations, L2C transformation, or Revenue Operations
Proven Product Owner experience in agile environments
Cross-functional program leadership across Sales, Finance, Legal, and IT organizations
Deep L2C expertise in quoting, contracting, and billing processes
Business-Technical Translation: You excel at translating business requirements into technical solutions
Exceptional Communication: Ability to influence and align stakeholders at all levels
Systems Knowledge: Strong experience with Salesforce, CLM, ERP/Billing, and RevRec tools
Preferred
Extra Credit: Add a # next to your favorite tool/operating system on your resume
Benefits
An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
Company
FICO
Fair Isaac Corporation enables businesses to automate, improve, and connect decisions to enhance business performance. It is a sub-organization of FICO.
1001-5000 employees
H1B Sponsorship
FICO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (18)
2023 (22)
2022 (25)
2021 (45)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2025-05-08Post Ipo Debt· $1.5B
2021-05-05Acquired
2003-01-10IPO
Leadership Team
William Lansing
CEO
Amir Hermelin
Chief Technology Officer
Recent News
2026-01-06
Business Wire
2025-12-18
Company data provided by crunchbase