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Brown & Brown · 1 day ago

Employee Benefits Account Manager

Merrimack, NH

Full-time

Onsite

Entry, Mid Level

2+ years exp

Brown & Brown is seeking an Employee Benefits Account Manager to join their growing team. The primary responsibility includes customer service duties for customer accounts and transactions, supporting the production of the business while collaborating with producers in servicing and marketing new accounts.

Insurance

Hiring Manager

Jade Edwards

Responsibilities

Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client's needs, including risk and the identification and resolution of underwriting or policy issues

Manage and retain existing book of business

Continuously achieve all audit and performance standards as outlined by leadership

Manage and maintain agency management system with current required information and documents on an ongoing basis, including all IO requirements

Prepare billings and/or invoices on a timely basis

Responsible for the end to end client service process such as, marketing, updating agency management system with final required documents

Review daily, weekly, monthly reports such as expiration

Prepare customer renewals, including proposals and presentations while ensuring agreement with customer’s requests / requirements

Attempt to generate new business activity and account rounding