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Xanterra Travel Collection · 3 weeks ago

Employee Housing Assistant Manager - Yellowstone National Park

Park County, WY

Full-time

Onsite

Mid Level

Xanterra Travel Collection is part of the Housing Management team in Yellowstone National Park, dedicated to providing a supportive living environment for seasonal employees. The Employee Housing Assistant Manager will oversee the daily management of employee dormitories and housing staff, ensuring compliance with housing policies and fostering a community atmosphere among residents.

Hospitality

Responsibilities

Lead and develop Housing, Residence, and Dorm Coordinator teams through daily supervision, coaching, and performance management

Foster a safe, inclusive, and welcoming community by planning and hosting regular dorm events and informational meetings

Administer corrective and disciplinary actions for housing violations, collaborating with HR when sensitive issues arise

Oversee residence facility operations, including occupancy preparation, weekly inspections, safety standards, and closing procedures

Collaborate with HR, Operations, and Security to address housing, behavioral, and dormitory concerns with professionalism and confidentiality

Manage housing administration and budgets, ensuring accurate personnel records, payroll, supply tracking, and timely documentation

Maintain strong communication with staff and departments, ensuring confidentiality and consistent adherence to company policies

Oversee employee RV site management, ensuring compliance with NPS policies and proper maintenance

Qualification

Management skillsInterpersonal communicationPersonnel PoliciesBusiness administration skillsOffice organization skillsBasic data systems knowledgeProblem solvingDecision makingTime management

Required

Developed management skills relating to leadership, decision making, delegation, time management, problem solving and interpersonal communication

Knowledge of Personnel Policies and Procedures, Park/Company guidelines and resources for employee housing management. Adherence to, and support of, same

Office organization skills

Basic business administration skills

General knowledge of data systems

Must be able to lift items up to 25 pounds and shovel snow

Must be able to walk and/or stand a minimum of 30 minutes at a time

Must be able to walk up to one mile continuously

Must be able to kneel or lay flat on the ground to inspect employee rooms and bathrooms

Must be able to climb stairs

Must be able to walk on uneven terrain, including icy and snow covered areas

Must be able to remain seated for periods of 30-120 minutes or longer