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Xanterra Travel Collection · 4 weeks ago

Assistant Human Resources Manager - Yellowstone National Park

Park County, WY

Full-time

Onsite

Mid, Senior Level

3+ years exp

Xanterra Travel Collection is a hospitality company operating in Yellowstone National Park, seeking an Assistant Human Resources Manager. This role involves providing comprehensive HR support, advising management teams, and ensuring compliance with HR policies while enhancing employee engagement and operational efficiency.

Hospitality

Responsibilities

Lead and advise seasonal management teams on HR policy, development, and communication through coaching and positive feedback

Address and resolve personnel issues confidentially and professionally, providing guidance or referrals when needed

Administer and oversee corrective and disciplinary actions to ensure consistency with company and legal standards

Investigate sensitive matters such as harassment or discrimination, ensuring fair, timely, and policy-compliant conclusions

Maintain accurate, confidential employee records and ensure timely HR documentation and communication

Partner effectively with Operations, Security, Housing, and NPS to address employee concerns, investigations, and process improvements

Support training, coaching, and compliance efforts for managers and supervisors in performance management and disciplinary practices

Promote employee engagement and recognition programs while streamlining HR processes to enhance service and reduce liabilities

Qualification

HR experienceHR CertificationCommunication skillsMicrosoft WordMicrosoft ExcelMicrosoft OutlookCoaching skillsInterpersonal skillsProblem-solving skills

Required

Minimum of three years HR experience required or three years prior management experience with Xanterra

Excellent oral and written communication skills

Ability to persuasively and professionally guide and motivate others and to effectively communicate complex information to a wide variety of audiences

Knowledge of Company policies and procedures, Park/Company guidelines and resources for cases with extenuating circumstances

Intermediate to advanced knowledge of Microsoft Word, Excel, and Outlook