Salesforce · 16 hours ago
Senior Manager, Technical Product & Platform: Employee Impact & Equality
Salesforce is the #1 AI CRM, driving innovation and customer success. The Senior Manager, Technical Product & Platform for Employee Impact & Equality is responsible for the product strategy, architecture, and operations of the ecosystem that powers Employee Impact and Equality Groups, ensuring secure and scalable features and reliable data.
Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Define a product roadmap that sequences features and integrations (Workday, Benevity, Epoch, Slack, MC) using clear acceptance criteria, SLIs/SLOs, and adoption targets
Convert leadership, policy and program goals into enforceable platform configurations (perm sets, sharing, approvals, flows, AI/Agents)
Run backlog, grooming, release planning, and measure outcomes with product analytics
Serve as design authority for data model, declarative automation (Flow) for Apex, Tableau and other third party tool data flows
Establish release management (sandboxes, change sets/DevOps tooling), versioning, and UAT practices
Define perm set strategy, record access models, and platform security controls
Design data residency/export to Tableau, Slack, Benevity and more
Lead integrations (APIs, middleware, platform events) across Workday, Benevity, Epoch, Slack, and internal services
Stand up data governance (lineage, quality rules, stewardship, PII handling), and establish KPIs
Create incident management policies and procedures and operational dashboards
Implement observability (logs, alerts, adoption/product metrics) and capacity planning
Build and maintain knowledge base, admin guides, and enablement for large employee audiences
Facilitate technical discovery; turn requirements into user stories, sequence diagrams, and config specs
Partner with Employee Comms to ship change management comms (release notes, training, MC journeys) that reach up to 75% of the company
Manage vendor relationships and SLAs, aligning external roadmaps (e.g., Benevity) to internal priorities
Qualification
Required
7–10+ years in technical product/platform roles (Salesforce-centric), shipping enterprise features and integrations at scale
5+ years Salesforce administration/architecture: data model, Flows, permissioning, working knowledge of Sales, Service, Experience, Tableau & Data Clouds
Proven delivery across multi-system integrations (e.g., Workday, Benevity, Epoch, Slack, Tableau/MC) with CI/CD and UAT discipline
Strong data engineering literacy (API patterns, ETL/ELT concepts, data contracts, quality rules, PII governance)
Demonstrated security & compliance experience (RBAC, auditability, privacy regulations) in a matrixed environment
Excellent product and project management skills: prioritization, trade-offs, UX enablement, and measurement of adoption and business outcomes
Effective communicator to executive leadership, technical, and non-technical audiences; strong vendor and budget stewardship
Preferred
Salesforce Administrator (201) and Data Cloud certifications; and/or Platform App Builder a plus
ETL/ELT concepts, PII handling
Designing Agents & Einstein Capabilities (use-case scoping, tool/routing design, prompt patterns)
Tableau Certified or related experience
Experience with migrations & implementations of new platforms
Background in enterprise software deployments and change management for large employee populations
Familiarity with Workday and Slack Apps and integrations
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Recent News
Business Insider
2026-01-01
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2025-12-30
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