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Inside Higher Ed · 3 weeks ago

Assistant Director of Employer Engagement & Operations

Amherst, MA

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Inside Higher Ed is affiliated with UMass Amherst, a nationally ranked public land-grant research university. The Assistant Director of Employer Engagement and Operations connects students to career opportunities by coordinating employer engagement and recruitment activities, executing strategic plans to enhance employer relationships and supporting various recruitment events.

Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Serves as the point of contact to triage employer-related inquiries. Maintains positive relationships with existing employer partners and provides prospective employers with appropriate resources to establish new program partnerships

Provides strategic insight and guidance to employers to ensure their on-campus recruiting activities yield qualified candidates

Leverages employer relationships to increase engagement and identifies opportunities for expansion through in-depth knowledge of UMass departments, centers, and institutes

Advises employers and other entities on UMass recruitment policies and guidelines

Maintains awareness of regional and national employment trends, economic development, and talent acquisition best practices

In collaboration with the Director of Employer Engagement and Associate Director of High Impact Practices, coordinates employer participation in events such as Career Fairs, Information Sessions, Networking Events, Tabling, Expert Panels, On-Campus Interviews, as well as other exploratory activities, such as Job Shadows, Company Site Visits, and Speaker Events

Assumes responsibility for the planning and logistical facilitation of in-person, virtual, and hybrid recruiting events through event management, communication and database utilization

Participates in event planning meetings with employers, maintaining ongoing communication from initial event planning through event day. Works with Office Operations Manager to secure space, catering, and other facility needs

Optimizes technical resources such as Handshake and Salesforce to facilitate engagement, extend reach, and assess program effectiveness

Leads campus-wide Handshake efforts by supporting employers and students to optimize usage, troubleshoot technical issues, and curate opportunities

Participates in quarterly Handshake user meetings to benchmark UMass efficacy and learn best practices. Attends Handshake webinars to keep abreast of new features and national trends

Tracks employer relations activity, student participation, and success metrics. Creates and provides reports to leadership and other stakeholders

Actively supports Career Services colleagues by leading trainings on Handshake’s new features and best practices to ensure consistency in campus-wide usage

Facilitates transition from FMPro to Salesforce, working in collaboration with UMass IT and the UMass Foundation to align key fields for future reporting

Maintains and updates employer database by recording relevant activities, ensuring accuracy of existing records, and adding new entries as needed

Shares key metrics to support colleagues and cross-institutional data reporting efforts

Facilitates ongoing communication with the eight campus-wide Career Centers, sharing details about job postings and upcoming hiring events that are relevant to the student populations they serve

Designs and maintains a calendar of recruitment events occurring across campus to connect campus leadership with employers

In collaboration with the Senior Data Analyst, leverages information gathered from communications with employers to creatively promote events and employment opportunities to build successful hiring pipelines

Performs other duties as assigned

Qualification

Employer engagementEvent planningData managementStrategic planningMicrosoft OfficeCommunication skillsReport creationHandshake softwareRelational databasesTeam playerCreative thinkingAttention to detailRelationship building

Required

Bachelor's degree plus two (2) years of full-time related or transferable professional experience in business, consulting, human resources, recruitment, project management, teaching, sales, higher education administration, or academic or career advising

Experience with strategic planning and event planning coordination and execution

Team player with independent initiative. Demonstrated ability to work in a collaborative environment paired with the ability to function independently, balance priorities, self-monitor, and adhere to timelines

Strong organizational skills, program development, creative thinking, and attention to detail with the ability to balance the demands of concurrent and potentially competing projects

Experience developing and maintaining positive working relationships with internal and external professional stakeholders

Excellent verbal and written communication skills, including the ability to address diverse audiences

Experience using metrics to create reports

Proficiency with Microsoft Word, Excel, and Outlook, and general database principles