Administration Manager - Inbound Programs jobs in United States
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WEP ยท 1 month ago

Administration Manager - Inbound Programs

positionHampton, VA
timeFull-time
remoteHybrid
seniorityMid, Senior Level

WEP is a trusted student exchange organisation dedicated to helping high school students discover life in Australia. They are seeking an Administration Manager for their Inbound Programs to ensure smooth management of all program aspects while participating in strategic decisions at the senior management level.

EducationLeisureTourismTravel

Responsibilities

Analysing data and trends to identify opportunities for improvement
Liaising with WEP International offices and other overseas partner organisations on program delivery, logistics and student issues
Leading and mentoring a small team in the daily delivery of the program, actioning a range of simultaneous activities
In collaboration with the Marketing & Sales team, closing all host family placements and school enrolments within strict deadlines
Managing compliance processes and ensuring that the programs operate according to regulatory requirements
Managing the resolution of student issues, including mentoring and possible change of host family

Qualification

Management experienceLeadership skillsStrategic thinkingOperational skillsCustomer serviceCRM systemsPassion for educationInterpersonal communicationTeam collaborationConflict resolutionAttention to detail

Required

Management and leadership experience, with the ability to coach and mentor staff
The ability to think strategically and make sound business decisions
The ability to work independently and as part of a team
A passion for education and student exchange
High level operational and administrative skills with demonstrated time management, organisation and attention to detail
Excellent customer service and conflict resolution skills
Strong IT skills, with experience in varied CRM systems considered as a plus
Applicants must have full working rights in Australia
A Working with Children Check, as well as a Fit and Proper Person Declaration are required for staff appointment

Preferred

A background in the international education and/or not-for-profit sectors
Personal intercultural or student exchange experience as a student, host family, local coordinator or staff

Company

WEP

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WEP is a leisure industry that offers educational tours, cultural travel, college abroad trips, and student exchange program services.
dateFounded in 1988
location
Milan, Lombardia, ITA
people-size51-200 employees
web-link
https://www.wep.it

Funding

Current Stage
Growth Stage

Recent News

Business Standard India
MakeMyTrip to collaborate with WEP for women entrepreneurs in North-East
2023-11-24
Company data provided by crunchbase