HCLTech · 5 hours ago
Windows/VMWare Systems Administrator (L3 Support)
Chandler, AZ
Full-time
Onsite
Senior Level, Lead/Staff
$111K/yr - $128K/yr
10+ years expHCLTech is seeking a highly experienced Windows and VMware Systems Administrator to join their managed services team. The role involves advanced troubleshooting, infrastructure optimization, and technical leadership to ensure high availability across Windows and VMware platforms.
Information and Communications Technology (ICT)IT ManagementOutsourcingSoftwareTelecommunications
Responsibilities
Resolve complex configuration and infrastructure issues through simulation and analysis
Perform deep technical problem isolation and root cause analysis
Escalate to vendor (L4) support when necessary to meet SLAs
Correlate incident trends into problem management and implement permanent fixes
Administer and optimize Windows Server environments (AD, DNS, GPO)
Manage VMware vSphere environments including ESXi, vCenter, SRM, and vMotion
Execute monthly patch management and infrastructure updates
Conduct lab simulations and compatibility testing for new builds
Generate customer-facing incident reports and operational summaries
Conduct regular client support visits and technical review meetings
Present root cause corrective actions and trend analysis to stakeholders
Architect and enhance managed service offerings and infrastructure
Participate in RFP responses and pre-sales technical discussions
Maintain ITIL-based ticketing and documentation standards
Qualification
Required
10+ years in enterprise Windows environments with multi-site domains
5+ years in VMware vSphere administration with clustered storage and HA
Strong knowledge of Active Directory, Group Policy, DNS, DHCP
Experience with NetApp SAN, Cisco UCS, HP DL servers, and CommVault
Demonstrated experience in service level management and RCA reporting
Excellent communication and client-facing skills
Strong documentation, reporting, and presentation abilities
Ability to manage priorities, timelines, and cross-functional collaboration
Preferred
Microsoft: MCSA / MCSE / MCITP (Windows Server 2008 or higher)
VMware: VCP-DCV (vSphere 5.x or higher)
ITIL Foundation Certified
Benefits
Medical
Dental
Vision
Pharmacy
Life
Accidental death & dismemberment
Disability insurance
Employee assistance program
401(k) retirement plan
10 days of paid time off per year
10 paid holidays per year
Company
HCLTech
HCLTech is a global IT company offering digital, engineering, and cloud solutions partnering with businesses for transformation.
10001+ employees
H1B Sponsorship
HCLTech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2975)
2024 (3974)
2023 (3649)
2022 (3861)
2021 (4093)
2020 (4317)
Funding
Current Stage
Public CompanyTotal Funding
$220MKey Investors
ChrysCapital
2008-07-10Post Ipo Equity· $220M
2000-01-06IPO
Leadership Team
Vijayakumar C.
Chief Executive Officer
Alan Flower
Executive Vice President - CTO & Global Head, AI & Cloud Native Labs
Recent News
2026-01-05
Techcircle
2025-12-31
Company data provided by crunchbase