North Shore Community College · 3 weeks ago
Assistant Director of Human Resources - North Shore Community College
Lynn, MA
Full-time
Onsite
Lead/Staff, Director/Executive
$82K/yr - $90K/yr
5+ years expNorth Shore Community College is seeking an Assistant Director of Human Resources to lead key HR functions including employee relations, labor management, recruitment, and onboarding. The role involves managing grievances, coaching staff, and developing HR best practices while participating in compliance committees.
Higher Education
No H1B
Responsibilities
Manages employee labor relations issues by serving as the grievance officer and investigator for employee issues/complaints that are outside of Title IX and the PAA
Provides 1:1 coaching and/or consultation for supervisors and employees on performance matters
Serves as a mediator for resolution of employee disputes
Works closely with the AVP of HR/Payroll, General Counsel, and state agencies to remain current on matters about collective bargaining as they affect the Community College System and NSCC
Assists in developing and leading recruitment and employee retention efforts, including facilitating search committee orientations
Develops and implements HR best practices associated with the lifecycle of talent acquisition/management
Ensures candidates are vetted in compliance with NSCC guidelines and procedures
Reviews job descriptions, candidate qualifications, M002, and M004s (employee classification data forms), and works closely with search committees
Develops salary recommendations for Non-Unit Professionals (NUPs) and reviews offer letters for other employee classifications, and ensures background checks are implemented
Reviews position vacancy reports prior to circulation and maintains records on recruiting activities
Tracks recruiting metrics to continually evaluate and refine search methods
Partners with hiring managers and search committees on job design, qualifications, and hiring processes
Coordinates with managers and team members on onboarding plans for each new hire
Conducts new employee check-ins at 30, 60, and 90 days
Assists with orientation and other onboarding activities by working with key stakeholders
Collaborate with the AVP of Institutional Belonging and Employee Development on programs to identify and develop training programs that emphasize proactive and positive relations across constituent groups
Makes recommendations to strengthen employee engagement and staff development initiatives
Assists in creating a work environment that reinforces NSCC's culture
Serve on the College-wide Compliance Committee
In the absence of the AVP of HR/Payroll, approves timesheets and addresses and responds to HR issues and concerns
Serve as back-up for employee reporting and data requests
Other duties as assigned
Qualification
Required
Master's degree in Human Resources Management, Labor Relations, Public Administration, or related discipline
Minimum of 5-7 years of progressive HR experience
Minimum of three (3) years of experience focused on managing grievance procedures, investigations, and employee complaint resolution
Minimum of two (2) years of leadership experience supervising professional staff
Experience working in a unionized environment and familiarity with collective bargaining agreements
Experience with full-cycle recruitment, onboarding, and retention strategies
Knowledge of federal and state employment laws, EEO/AA regulations, and HR compliance practices
Strong interpersonal, communication, and problem-solving skills with the ability to work collaboratively across departments
Excellent attention to detail and well organized
Ability to exercise discretion and good judgment with confidential/sensitive material and information
Demonstrated ability to prioritize tasks, handle and follow through on competing assignments, and meet deadlines
Candidates will be required to pass a CORI/SORI and/or National background check as a condition of employment
Preferred
Experience in talent management and Applicant Tracking and Onboarding Systems
Proficiency in MS Office and Google Suites, HR/CMS
Prior experience in community college systems
Multilingual (especially Spanish, Khmer, French, Haitian Creole, Portuguese, or Arabic)
Benefits
Comprehensive benefits package offered through the Commonwealth of Massachusetts
Company
North Shore Community College
North Shore Community College is a school in Danvers.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.05MKey Investors
Massachusetts Clean Energy Center
2014-07-23Grant· $0.05M
Leadership Team
Gary Ham
CIO
Recent News
2025-06-21
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