Inside Higher Ed · 1 month ago
Business Systems Analyst (7584U), Graduate Division Ops - 82395
Berkeley, CA
Full-time
Onsite
Mid Level
$83K/yr - $116K/yrThe University of California, Berkeley is a world-leading institution dedicated to academic and research excellence. They are seeking a Business Systems Analyst to support the Student Information System and Graduate Admissions System by engaging in requirements gathering, process design, technical specification development, system testing, and user training.
Digital MediaEducationHigher EducationJournalismRecruiting
No H1B
Responsibilities
Performs technology-based analysis and configuration in the Student Information System (PeopleSoft Campus Solutions) Financial Aid, Records & Enrollment and Academic Advisement modules as well as the Slate Graduate Admissions system
Applies technical expertise and business analysis concepts to identify, evaluate and define complex systems scope and objectives with an understanding of applicable business practices, processes, systems and industry standards to meet end-user needs
Provides technical expertise in identifying, evaluating and developing complex systems and procedures. Creates complex specifications for systems to meet end-user requirements. Involved in developing complex user interface designs
Plans and executes smoke, unit integration, regression, and user acceptance testing
Gathers, analyzes, prepares and summarizes business and user needs, documenting requirements and revising existing system and process logic issues as necessary
Provides user and system support for the Student Information System (PeopleSoft Campus Solutions) and the Slate Graduate Admissions system, serving users in Graduate Division Student Services and academic programs
Participates in cross-functional teams to troubleshoot, document and address complex business or systems issues
Recommends and implements changes in processes and procedures
Collaborates with Business Systems Analysts (BSAs) within Graduate Division as well as in other units across campus (including the Student Information System teams) as needed, including performing general system maintenance, configuration, production support, and data cleanup tasks
Analyzes, reviews, categorizes, addresses, and provides customer support for Tier 2 requests using the ticketing system, escalating as needed
Provides user support and training on new applications, as needed
Attends required meetings
Other duties as assigned
Engages in continuous professional development and training
Qualification
Required
Demonstrated knowledge of PeopleSoft Campus Solutions, student portal or self-service, and graduate student lifecycle
Thorough knowledge of business and process analysis functions and procedures, especially graduate funding
Thorough knowledge of enterprise software design and implementation
Demonstrated thorough knowledge of Google Suite
Demonstrated self-motivated worker with ability to work independently and as part of a team
Able to learn effectively and meet deadlines
Demonstrates problem solving skills
Demonstrated ability to work effectively and collaborate with individuals and groups from a wide range of backgrounds, experiences, and perspectives
Demonstrated effective communication and interpersonal skills
Interpersonal and communication skills and demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization
Demonstrated knowledge of requirements gathering to inform system design
Demonstrated knowledge of IT collaboration & ticketing systems such as JIRA, Slack, and Service Now
Demonstrated knowledge of the Financial Aid, Records & Enrollment, and Academic Advisement modules of Campus Solutions
Demonstrated experience with creating/maintaining reports using PeopleSoft Query Manager
Demonstrated testing and test planning skills
Demonstrated data analysis skills and tools
Bachelor's degree in related area and/or equivalent experience/training
Preferred
Knowledge of and experience with the Slate Admissions software system
In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description
Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow, and architecture
Benefits
Comprehensive benefits package
Eligible for up to 40% hybrid work
80 hours (10 days) of paid time per year to engage in professional development activities
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
Founded in 2004
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
Recent News
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