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Inside Higher Ed · 1 month ago

Administrative Supervisor, Admissions

Bethlehem, PA

Full-time

Onsite

Mid, Senior Level

$47K/yr - $56K/yr

3+ years exp

Lehigh University is a premier research institution consistently ranked among the nation's top universities. They are seeking a dynamic Administrative Supervisor to drive operational excellence in their Admissions department, overseeing critical administrative processes and supervising support coordinators while managing a substantial budget.

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Responsibilities

Oversee all Admissions and Financial Aid (including the Enrollment Services Center) operating budgets

Prepare monthly and ad hoc financial reports for division leadership, highlighting expenditures, projections, and variances

Serve as an authorized approver and signer. Coordinate with the central Budget Office on disbursements and redistributions

Provide comprehensive executive-level support to the Vice President for Admissions and Financial Aid and the Director of Admissions

Draft, edit, and manage sensitive correspondence and communications on behalf of leadership, ensuring accuracy, professionalism, and alignment with institutional messaging

Anticipate executive needs, prioritize issues requiring attention, and ensure timely follow-up on action items

Maintain utmost confidentiality regarding personnel, budgetary, and strategic matters

Act as liaison between the executive team and internal/external stakeholders, fostering effective communication and representing the division with professionalism and discretion

Supervise and direct the daily work of four Enrollment Support Coordinators

Coordinate with senior leadership to prioritize and assign project support based on institutional needs

Serve as the division’s hiring liaison, guiding supervisors through all stages of the recruitment and onboarding process

Ensure compliance with university policies, HR procedures, and budget parameters

Support search activities including interview coordination, documentation management, and new hire onboarding logistics

Act as primary contact for HR, Payroll, and Budget inquiries and processes

Provide exceptional customer service to prospective students, families, and visitors, ensuring a positive and informative experience