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McCarter & English, LLP · 20 hours ago

SENIOR PRACTICE MANAGER, CORPORATE

Philadelphia, PA

Full-time

Onsite

Senior Level

$180K/yr - $195K/yr

6+ years exp

McCarter & English is seeking a Senior Practice Manager for any of their office locations. The role involves collaborating with a cross-functional team to enhance legal services in the corporate transactions practice, focusing on operational excellence, talent development, and business growth strategies.

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Responsibilities

Assess partner write-off requests to reinforce sound financial judgment and recommend appropriate actions to achieve strong service delivery and performance

Evaluate new business intake requests for strategic and financial risk, recommending mitigation measures and collaborating with Firm Counsel to support client acceptance decisions

Spearhead talent development efforts by overseeing associate performance evaluations, aligning staffing models to the growth plan, upskilling timekeepers, and optimizing employee onboarding

Liaise with Human Resources and Lateral Partner Recruiting to secure resources and track ROI

Drive practice performance by leading assignment allocation, translating client expectations into clear quality standards, and delivering high-caliber client service

Design repeatable playbooks for M&A transactions and run post-deal retrospectives to capture lessons learned

Build dashboards that propel the growth strategy with an emphasis on live deal progress, client experience, workforce management, write-offs, and profitability

Support the implementation, use, and further development of technology and workflows that integrate strategic thinking and operational effectiveness into the culture of the practice

Advise the partners on a multi-year business growth plan, including market segmentation, competitive positioning, pricing models, and new legal service and product development

Manage quarterly objectives and financial forecasting in support of partners’ P&L ownership responsibilities by defining and monitoring KPIs and producing quality insights for firm management meetings

Act as a subject matter expert for a range of topics, including strategy execution, fee estimating and margin analytics, tech-enabled service delivery, and change and project management methods

Collaborate with Marketing to build business development operations models that deepen client relationships, promote services, and achieve an optimal client mix

Guide client teams to support the efficient management of engagements throughout the full matter lifecycle and identify opportunities to improve our service delivery through alternative uses of people, processes, and technology

Contribute to developing legal project management methodologies and tools by collaborating with colleagues within the firm, LPM team, clients, and vendors

Provide project management and process improvement mentorship and training across the firm

Facilitate a culture of continuous improvement through strong team interactions, accepting and providing constructive feedback, and a personal commitment to quality, innovation, and follow through

Qualification

Data analyticsCorporate transactionsProject managementChange managementStakeholder managementEntrepreneurial mindsetCommunication skillsTeam collaboration

Required

6+ years (or 3 years with an MBA or Juris Doctor from a top institution) of operations, strategy, practice, or engagement management experience

Bachelor's degree in related field or equivalent years of relevant experience

Strong Excel, data analytics, and modeling skills

Advanced communication, presentation, and stakeholder management skills with the ability to collaborate with a cross-functional team of clients, senior partners, junior team members, business professional staff, other outside counsel, and vendors

A record of implementing pragmatic, creative, and effective solutions to scale a business line, product, or service with a particular emphasis on client satisfaction, financial performance, and value creation through execution

Adept with change management methodologies that produce measurable results by identifying which levers drive outcomes, influencing partners, and inspiring others

Entrepreneurial mindset that enjoys experimentation, is comfortable with ambiguity, and has stamina and grit

Willingness to challenge assumptions and propose alternative, bold solutions

Flexibility to work extended hours, including weekends and holidays

Preferred

Fluency in corporate transaction lifecycles, exposure to M&A workflows, or experience in a deal-heavy industry

J.D. or MBA

Demonstrated experience working directly with high-profile clients for large scale portfolios (e.g., PE portfolio operations, IB deal team, consulting, in-house counsel, etc.)

Capacity to envision next-generation legal service and design radically new models that usher in industry transformation

Benefits

Eligibility for discretionary bonus.

Basic life and accidental death and dismemberment (AD&D) insurance and short-term (ST) and long-term (LT) disability benefits.

Comprehensive medical/prescription drug coverage (the Firm pays a share of the cost), including a high deductible health plan with an annual Firm health savings account (HSA) contribution.

Dental and vision coverage, supplemental health plans (accident, cancer and critical illness), flexible spending accounts, optional life and AD&D insurance (supplemental employee, spouse and child) and supplemental STD coverage.

401(k) plan offering three types of contributions: pre-tax, Roth and after-tax contributions.

Paid Time Off (PTO), paid holidays, and leaves of absence to support work-life balance (e.g. parental leave)

Free and confidential employee assistance program (EAP) and behavioral health services program

Firm-paid back-up child/elder care, academic support and pet care program

Tax-advantaged college savings 529 Plan

Employee discounts through Working Advantage

Company

McCarter & English, LLP

McCarter & English, LLP is a firm of more than 400 lawyers with offices in Newark, New York, Boston, Philadelphia, Washington, DC, Miami, Wilmington, Hartford, Stamford, Indianapolis, East Brunswick, and Trenton.

Founded in 1845

Newark, New Jersey, USA

501-1000 employees