Parkview Health · 3 weeks ago
IS Service & Support Summer Non-Clinical Intern
Parkview Health is seeking a Summer Intern responsible for developing and optimizing service catalog items within their IT Service Management platform. The role involves ensuring efficient intake processes and enhancing service delivery experiences through technical and analytical skills.
FitnessHealth CareNon Profit
Responsibilities
Developing, maintaining, and optimizing service catalog items and associated workflows within the organization’s IT Service Management (ITSM) platform, ServiceNow
Ensure that intake processes are clear, efficient, compliant, and aligned with organizational standards
Designing, building, and maintaining ITSM catalog items, forms, and request components to support service intake processes
Ensure that catalog items align with service definitions, user requirements, and ITSM best practices
Develop client scripts, UI policies, data lookups, and form logic to enhance the request experience within the ServiceNow platform
Qualification
Required
Must be a current undergraduate college student or graduate college student
GPA of 3.0 or above
Submission of Cover Letter, Resume and Letter of Recommendation
Strong analytical, technical, and communication skills
Ability to translate business requirements into intuitive, automated service delivery experiences
Strong analytical abilities
Attention to detail
Capability to gather and document requirements from a range of stakeholders
Excellent communication and problem-solving abilities
Ability to work 24-40 hours per week, with required days spanning between 3-5 days per week
Internship will follow a 1st shift schedule
Preferred
A specific educational focus or degree may be preferred, depending on the hosting department of the internship
A specific license and/or certification may be preferred, depending on the hosting department of the internship
Company
Parkview Health
Parkview Health is northeast Indiana’s largest not-for-profit healthcare provider.
H1B Sponsorship
Parkview Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (10)
2023 (1)
2022 (4)
2021 (1)
2020 (18)
Funding
Current Stage
Late StageTotal Funding
$1.11MKey Investors
National Institute of Food and AgricultureFCC
2022-04-26Grant· $0.47M
2021-11-16Grant· $0.64M
Leadership Team
Recent News
Fierce Healthcare
2025-12-10
Inside INdiana Business
2025-11-12
Company data provided by crunchbase