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Sure Power, Inc. · 1 month ago

UPS Field Service Engineer

Ridley Park, PA

Full-time

Onsite

Mid, Senior Level

3+ years exp

Sure Power Inc. is the leading supplier of uninterrupted DC power systems in the Mid-Atlantic Region. The UPS Field Service Engineer is responsible for refurbishing, installing, maintaining, and troubleshooting UPS systems, providing emergency services, and ensuring quality control and site inspections.

Data CenterEnergyInformation Technology

Responsibilities

Uses thorough knowledge of the construction, installation, operation, and troubleshooting of sophisticated circuitry and controls associated with UPS projects

Applies an intensive and diversified knowledge of complete UPS start-up, testing and operations

Builds battery systems and preps equipment for shipment to customer’s site

Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing

Responsible for commissioning, maintaining and providing emergency support at customers’ sites

Provide battery and equipment replacement when necessary

Perform Quality Control and Site Inspections

Drives a DOT regulated commercial vehicle, loads and unloads trucks and hauls and hoists materials

Organizing warehouse and logging equipment inventory

When not in field perform equipment testing, rebuild older systems. Seek appropriate training

Discuss with technical support, problems related to maintenance or operation of equipment

Participates in the development of Methods of Procedures (MOPs)

Consults with supervisor concerning unusual problems and developments

Read electrical schematics and single-line diagrams

Install and maintain 3-phase/480v and 208v systems

Uses electrical/electronic test equipment and electricity fundamentals daily

Analyzes test data and recognize deviation from acceptable values

Work with critical power infrastructure for data center environments

Interpret electrical one-line diagrams and schematics to component level

Apply working knowledge of electronic theory and UPS systems

Evaluate the operating conditions of UPS equipment

Ability to interact with all levels of internal employees and customers

Completes comprehensive Field Service Reports within a timely manner

Applies knowledge of equipment manufacturer’s specifications

Provide necessary pro-active recommendations to clients

Must participate and successfully complete all training as required by the company

Performs other duties as assigned

Qualification

UPS systemsElectrical schematics3-phase systemsDiagnostic capabilitiesMechanical aptitudeCustomer relation skillsProficient in Microsoft OfficeCommunication skillsAttention to detailWork independently

Required

Associates Degree in Electronics, Military Electronics Training equivalent, Trade School Training equivalent with 3+ years' relevant experience in this field or 5+ years' relevant experience in this field

Working knowledge of 12VDC, 120VAC, 208VAC, & 480VAC and 3 phase

Strong analytical and technical skill, diagnostic capabilities, and the ability to learn new technologies and systems

Ability to read schematics drawings and company technical publications

Ability to read electrical drawings and knowledge of troubleshooting, test and repair techniques

Strong mechanical aptitude

Excellent verbal, written communication skills, and customer relation skills

Ability to work independently and resourcefully with good initiative and a positive attitude

Ability to follow directions with attention to detail

Valid current driver's license and good driving record required

Ability to obtain a Department of Transportation (DOT) Medical Certificate & pass a drug and alcohol screen and comply with DOT regulations

Must be willing to work varied shifts to support our 7/24/365 - day operation including nights, weekends, and holidays; and serve on a rotating on call team to respond to emergency calls

Proficient with software such as Microsoft Outlook, Excel, Word and other applicable applications as required