Apply on Employer Site

WorkTrust Solutions · 3 weeks ago

IT Infrastructure and Support Manager

Boston, MA

Full-time

Onsite

Mid Level

$130K/yr - $140K/yr

WorkTrust Solutions is currently engaged in an exclusive search for an IT Infrastructure and Support Manager. This role is responsible for managing IT functions such as system administration, database management, and technical support while ensuring data security and compliance.

Professional ServicesRecruitingStaffing Agency

No H1B

Hiring Manager

Tom Anderson

Responsibilities

Support the organization’s IT infrastructure by troubleshooting issues, maintaining systems, performing upgrades, and ensuring data security

Collaborate with cross-functional teams to enhance IT processes and provide technical guidance to colleagues

Assist with IT planning and implementation projects

Assist with security and compliance policies and procedures to safeguard IT systems and maintain compliance with relevant regulations and standards

Assist with tasks related to data storage, backup, recovery and data reporting/analytics as needed

Assist with development and implementation of quality assurance procedures and internal reviews to ensure IT systems meet quality and regulatory standards

Assist end – users with hardware and software technical support

Assist with developing and maintaining automated scripts to monitor backups, system health checks and new software implementation