Jupiter Medical Center · 1 month ago
Epic Beaker Analyst
United States
Full-time
Remote
Mid, Senior Level
5+ years expJupiter Medical Center is the leading destination for world-class health care in Palm Beach County. The Epic Beaker Application Analyst supports the mission of JMC by configuring and supporting clinical applications within the Epic electronic health record software, focusing on providing solutions for accurate and efficient patient care.
Hospital & Health Care
Responsibilities
Perform complex build and configuration within Inpatient Applications for interfaced products as well as anything related to Orderable/Performable test or procedure
Participates in planning, implementation and go-live activities for the assigned application which will include being on-site with the customer, gathering specifications, discovery questions, capturing process gaps, demonstrating Epic foundation build and workflow design, and tracking risk/issues and requests
Comprehends and practices standards such as shared vs separate build guidelines, change control process, Guiding principles, Affiliate naming and numbering convention, data migration, support incident tracking and optimization request process for affiliates
Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners, and customers in a consistent manner
Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner
Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner
Actively monitors assigned support tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner
Under direction of senior team members, performs workflow analysis and design with input and guidance from key operational leadership. Facilitates workflow adoption on new processes
Participates in system testing events by executing scripts. Accurately documents and reports any noted errors or deficiencies
Provides support to departments/end users during system upgrade and optimization activities
Executes assigned tasks under the supervision of senior team members/management. Tasks are completed within specified time frame
Utilizes system knowledge and available resources to address routine issues
Actively participates in departmental and customer team meetings. Provides input, and acts as a team resource by taking notes or other support activities
Maintains up-to-date application knowledge for assigned applications/process areas. Utilizes appropriate resources to further knowledge to address issues or complete assigned tasks
Actively participates in testing of downtime processes. Activities may include executing test scripts, working with end users or other tasks to support downtime activities
Participates in discussions related to the development of training content for users. Provides support to formal training classes when necessary in the form of proctoring, materials preparation or other tasks as necessary
Performs other duties as assigned
Qualification
Required
Epic Certified in respective application upon hire or obtain within 9 months of employment
Proficient in Microsoft applications including Word, Excel, and PowerPoint
Prior analyst experience working with a Laboratory Information System (LIS)
Work history/knowledge of Laboratory operations
Strong interpersonal communication and organization skills required
Work history in Healthcare required
Preferred
Bachelor's Degree preferred or a combination of college education and 5-7 years of relevant experience
Preferred DI certified
Preferred but not required Medical Technologist/MT
Prior experience with the Epic Beaker Lab system a plus
Company
Jupiter Medical Center
Jupiter Medical Center is an independent and not-for-profit hospital that offers specialty concentrations in orthopedics and spine care.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Amit Rastogi, MD, MHCM
President & Chief Executive Officer at Jupiter Medical Center
Dale Hocking
Vice President and Chief Financial Officer
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