ZENNER & RITTER, INC ยท 4 weeks ago
Scheduling Specialist - Customer Service Representative
Lancaster, NY
Full-time
Onsite
New Grad, Entry Level
$17/hr - $20/hrZenner & Ritter is a trusted name in home services for over 90 years, seeking a Scheduling Specialist - Customer Service Representative to enhance their operations. The role involves organizing schedules, managing customer communications, and ensuring exceptional service delivery.
CommercialConstructionService Industry
Responsibilities
Communicate with technicians to ensure seamless scheduling
Handle incoming calls, putting customers at ease with your professionalism
Keep schedules organized and accurate to maintain our reputation for exceptional service
Juggle priorities with ease, ensuring no detail is overlooked
Qualification
Required
Strong computer skills
Excellent organizational and communication abilities
Preferred
Experience in customer service or dispatching
Benefits
Health, dental, and vision
Paid time off (PTO)
401(k) with a company match
Life insurance
Employee Assistance Program (EAP)
Growth opportunities
Short- and long-term disability
Company parties
Company
ZENNER & RITTER, INC
ZENNER & RITTER, INC is a locally owned and operated mechanical services company offering heating, cooling, plumbing, energy, indoor air quality and standby generator power systems and other solutions.
Founded in 1930
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase