STAND 8 Technology Consulting ยท 3 hours ago
Product Manager
New York, NY
Contract
Onsite
Mid Level
$60/hr - $70/hrSTAND 8 Technology Consulting provides end-to-end IT solutions to enterprise partners across the United States. They are seeking a Product Manager to ensure seamless technology operations for the AV team, bridging technical execution, vendor coordination, and strategic alignment with tour initiatives.
Information ServicesInformation TechnologyIT InfrastructureIT Management
Responsibilities
Build and maintain strong relationships with the tour team to understand goals, challenges, and upcoming initiatives
Strategically align tour priorities with AV operations to ensure zero disruption to tour technology, particularly during content updates or system changes
Translate tour feedback into actionable plans for technology improvements or process refinements, collaborating closely with the Product Manager to ensure execution aligns with business priorities
Manage and coordinate onsite engineer support in alignment with tour schedules
Maintain regular communication with ANC to ensure service quality and responsiveness
Collaborate with creative team on Live Sync and other time-sensitive content or synchronization needs
Respond to software and hardware escalations in a timely fashion and communicate clearly to the tour team for preparedness and mitigation planning
Oversee the health and performance of AV equipment supported under X Studios' scope of work
Manage issue escalation processes to ensure timely resolution and accountability, particularly for incidents with potential revenue impact
Review partner performance and ensure adherence to SOW expectations
Actively plan tour hiatus windows for system updates, technology testing, and LED tile replacements
Develop and maintain a proactive maintenance calendar to minimize unplanned downtime and extend equipment life cycles
Drive continuous improvement in AV operational processes, ensuring readiness for future tours and content needs
Establish clear communication channels between vendors, tour operations, and internal AV stakeholders for efficient issue tracking and resolution
Identify operational and technological risks to tour continuity; develop mitigation strategies in partnership with stakeholders, vendors, and the Product Manager to ensure accountability
Monitor and escalate vendor performance issues that could impact tour experience or revenue
Maintain command over the technology that powers the tour
Provide timely updates to leadership on key risks, escalations, and resolutions
Serve as the central point of contact for all AV-related operational updates, vendor escalations, and status reporting
Communicate clearly and proactively to the tour team regarding technology changes, maintenance windows, and system updates
Prepare summaries and insights for leadership on vendor performance, tour support, and system health
Qualification
Required
Experience in product management or a related field
Strong organizational leadership skills
Ability to collaborate with cross-functional groups including leadership, creative, engineering, and product owners
Experience in vendor and partner management
Strong communication skills for operational updates and status reporting
Ability to identify operational and technological risks and develop mitigation strategies
Experience in managing technology workflows and vendor relationships
Ability to translate feedback into actionable plans for technology improvements
Experience in planning and executing system updates and technology testing
Ability to maintain a proactive maintenance calendar to minimize downtime
Experience in monitoring vendor performance and ensuring adherence to service expectations
Ability to provide timely updates to leadership on key risks and escalations
Benefits
Medical coverage and Health Savings Account (HSA) through Anthem
Dental/Vision/Various Ancillary coverages through Unum
401(k) retirement savings plan
Paid-time-off options
Company-paid Employee Assistance Program (EAP)
Discount programs through ADP WorkforceNow
Company
STAND 8 Technology Consulting
STAND 8 is a global technology consulting and staffing leader that helps businesses transform and scale through tailored IT solutions.
Founded in 2009
201-500 employees
H1B Sponsorship
STAND 8 Technology Consulting has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (5)
2022 (3)
2020 (6)
Funding
Current Stage
Growth StageLeadership Team
Quinn Fillmon
Founder and CEO
Recent News
2025-10-01
2025-01-10
Company data provided by crunchbase