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Penn National Insurance · 3 weeks ago

Application Development Analyst

Harrisburg, PA

Full-time

Hybrid

Mid Level

4+ years exp

Penn National Insurance is seeking an experienced Application Development Analyst to design, develop, and maintain complex business systems. The role involves collaborating with clients to define business requirements, coding, testing, debugging, and providing technical support to ensure system integrity.

Financial ServicesInsurance

Hiring Manager

Caitlin Rockwell

Responsibilities

Write new programs and enhance existing programs meeting program specifications and Penn National Insurance programming standards. Implement program changes following documented change control procedures. Note: Coding at this level is typically limited to the most complex assignments

Create program-level documentation including, but not limited to: program specifications, data conversion maps, screen and report layouts, flowcharts, troubleshooting documentation, and operations instructions. Create system-level documentation, including, but not limited to: business requirements, use cases, system overviews, change control instructions, disaster recovery instructions, flowcharts and diagrams. Update status and time tracking system weekly

Participates in self-development to maintain the technical currency necessary to perform the duties of the position

Participate on departmental standards committee and recommends changes to departmental standards/best practices

Interact with client to clarify business requirements and develop test cases. Assist clients during testing, troubleshooting, and problem resolution tasks

Provide on-call or after hours application / technical support

Coordinate and perform unit, system, and model office testing associated with any project. Verify that test results meet business requirements

Estimate time to complete individual assignments and discuss target dates with supervisor/manager. Create action plans associated with specific project assignments

Work with client to define business requirements for new systems and enhancements to existing systems. Analyze business requirements. Design and configure system solutions that meet business requirements and employ Penn National Insurance best practices. Design may include: user interfaces, business rules, output reports, data conversions, and interfaces with other systems

Log identified development and production issues. Research and analyze issues to identify systemic problems and root causes. Document problem resolution alternatives and recommend course of action. Plan and coordinate problem resolution activities

Review peer code and certify adherence to Penn National Insurance standards. May also mentor new employees or provide cross-training. May present design solutions and obtain approvals for them

Performs other duties as may be assigned by the Application Manager; Enterprise Architect; Director, Enterprise Architecture; Director, Inservco Information Technology; Director, Planning & Project Management; Manager Data Warehouse & Business Intelligence

Qualification

Microsoft SQL ServerC#.NETGITSSISSSRSCustomer service skillsMultitasking skillsVerbal communication skillsWritten communication skillsProblem-solving skills