American Bath Group · 1 month ago
Director of Regional Fulfillment Center Operations
Warminster, PA
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expAmerican Bath Group (ABG) is a manufacturing, e-commerce, assembly, and distribution leader specializing in bathware products. The Director of Regional Fulfillment Center Operations will lead the performance and execution of warehousing, order fulfillment, and distribution operations, ensuring high service delivery and operational excellence across the flagship facility in Warminster.
Building MaterialManufacturingReal EstateResidential
Hiring Manager
Stan Dombrowski
Responsibilities
Lead all aspects of RFC operations, including order fulfillment, shipping, warehousing, and reverse logistics
Develop and implement operational strategies that improve service levels, accuracy, and throughput while controlling cost
Monitor and improve RFC KPIs (on-time delivery, inventory turns, order accuracy, warranty cycle time, etc.). Create KPI Dashboard and Scorecard
Oversee facility layout, workflow optimization, and equipment investments to increase efficiency and safety
Ensure flawless execution in a high-volume, time-sensitive environment supporting both B2C and B2B channels
Ensure 100% compliance with retail customers to avoid unnecessary fines. Understand customer regulation and expectation. Provide monthly compliance scorecard to leadership
Support Dreamline expansion into retail instore and wholesale channels, understanding and executing on the unique needs of each channel
Ensure the inventory system matches what’s physically in stock and successfully run the annual physical inventory process
Lead, coach, and develop managers, supervisors, and associates within RFC operations
Foster a culture of accountability, performance, and engagement
Build organizational capacity through succession planning, performance management, and leadership development
Ensure all orders meet established service standards and customer expectations
Partner with Customer Experience and Sales teams to resolve order issues, improve cycle time, and enhance overall satisfaction
Implement quality and process controls that reduce defects, rework, and warranty claims
Partner with Engineering team to ensure all products meet customer specifications
Champion a proactive safety culture across the RFC network, ensuring adherence to OSHA, DOT, and company standards
Maintain clean, organized, and audit-ready facilities that meet or exceed environmental and regulatory requirements
Lead safety committees, risk assessments, and preventive initiatives to achieve zero-incident performance
Utilize ERP, WMS, and Power BI tools to monitor metrics and drive operational visibility
Implement automation, standard work, and process improvement methodologies (Lean, Six Sigma, etc.) to increase productivity
Lead cross-functional projects that integrate new systems, technologies, or network capabilities
Data driven approach to Damage in Transit (DIT). Work with logistics and product teams to improve packaging, distribution methods to reduce damage, improve profitability and customer experience
Develop and manage RFC operating budgets, including labor, freight, and capital expenses
Identify cost-reduction opportunities through improved processes, routing, and network design
Contribute to long-range distribution network planning and the scaling of RFC capabilities across ABG
Qualification
Required
Bachelor's degree in supply chain, Logistics, business or related field
5 to 10 years of progressive experience in fulfillment, warehousing, or logistics leadership roles
5+ years in senior management with multi-site or multi-channel distribution exposure
Proven track record leading high-volume, high-complexity e-commerce or omni-channel fulfillment operations
Experience implementing ERP/WMS systems and developing analytics tools (Power BI, Tableau, etc.)
Strong knowledge of freight, packaging, inventory management, and network optimization
Demonstrated ability to lead through data, influence across functions, and drive measurable improvement
Excellent written and verbal communication skills
Benefits
401(k)
Health Insurance (Medical, Dental, Vision)
Company
American Bath Group
American Bath Group is a manufacturing company of the residential, commercial, senior care, and premium showroom bathing products.
1001-5000 employees
H1B Sponsorship
American Bath Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (3)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$2.35B2025-07-01Debt Financing· $500M
2021-01-13Debt Financing· $175M
2020-11-12Debt Financing· $1.67B
Leadership Team
B
Brent Korb
Chief Financial Officer
H
Harvey Cabrera
Chief Information Officer
Recent News
EIN Presswire
2025-07-25
Company data provided by crunchbase