KellyMitchell Group ยท 4 weeks ago
Deskside Support Analyst
Irving, TX
Contract
Onsite
Entry Level
$65K/yr - $70K/yr
2+ years expKellyMitchell Group is seeking a Deskside Support Analyst to join their team. The role involves performing service, repair, and installation of computer products, providing technical support to customers, and assisting with laptop refresh of corporate devices.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Perform service, repair, and/or installation of computer products, including system hardware, parts management, software, and PCs
Provide technical support to customers on operational and maintenance aspects of system equipment and serves as the customer contact
Provide VIP support of mobile devices for both onsite and offsite executive staff
Assist with laptop refresh of corporate devices
Qualification
Required
Associate degree in Computer Networking or 2+ years of related experience
Perform service, repair, and/or installation of computer products, including system hardware, parts management, software, and PCs
Provide technical support to customers on operational and maintenance aspects of system equipment and serves as the customer contact
Provide VIP support of mobile devices for both onsite and offsite executive staff
Assist with laptop refresh of corporate devices
Preferred
Prior help desk experience
Can work and resolve most escalated tickets
VIP/White Glove experience
Prior iPhone support experience
Benefits
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
Company
KellyMitchell Group
KellyMitchell is a HR firm for IT and technical staffing for organizations globally.
1001-5000 employees
H1B Sponsorship
KellyMitchell Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Cassandra Sanford
CEO and Owner
Gina Chisholm
Vice President - Business Operations
Company data provided by crunchbase