NEOGOV · 2 months ago
HR Claims Administrator
Battle Creek, MI
Full-time
Onsite
Mid Level
$64K/yr - $83K/yr
3+ years expThe City of Battle Creek is committed to providing equal employment opportunities and is seeking an HR Claims Administrator. This role is responsible for managing employee leave programs, ensuring compliance with various laws and city policies, and providing support throughout the leave process.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Directly and independently manage leaves of absence programs ensuring compliance with Family Medical Leave (FMLA), Sickness & Accident Leave (Short Term Disability), Paid Parental Leave and other paid and/or unpaid approved leaves including application, certification, documentation review, approval or denial. Provides employees with clear, timely and compassionate support throughout the leave process
Responsible for managing the city’s self-insured Workers Compensation Program; enters/tracks claims, assists in insurance adjustments, coordinates care with the city’s third-party administrator; maintains claim logs as required by federal and state law, prepares MIOSHA and management claim and accident reports; and maintains records of losses, claims, associated expenses and premiums paid by the City
Manage coordination of health-related issues, including all employment-related physicals, requests for accommodation under ADA, disability retirements and fitness for duty evaluations
Serve as primary point of contact for employees and managers on leave eligibility, return to work protocols, medical restrictions, light duty assignments and reasonable accommodation plans
Work closely with safety and operational teams to review accident and injury reports, investigations, etc
Ensure accurate tracking of leave balances and timely updates to managers. Administers payroll functions for approved leaves of absence. Maintains compliant documentation and records in accordance with FMLA, ADA, HIPAA, MIOSHA and city policy. Prepares and maintains reports on leave usage, trends and compliance metrics
Maintain appropriate self-insurance authority, including certification by the State to be self-insured for workers’ compensation
Manage coordination and compliance with Drug Free Workplace Policy and FMSCA Drug and Alcohol Policy, acting as the Designated Employer Representative and Program Manager
Assist with new hire on boarding as needed
Partner with Organizational Development, Legal, HR and department leaders to provide administrative oversight and support for various training programs (e.g. anti-discrimination, harassment, workplace violence, compliance and ethics, city policy, etc.)
Maintain confidentiality of employee information and uphold HR compliance standards. Support HR projects as needed and perform backup functions to department peers
Qualification
Required
Bachelor's degree in Human Resources, Risk Management, Business Administration or related field. In the absence of a degree, a minimum of five (5) years' experience in an equivalent role is required
At least three (3) years of prior claims experience in managing leave of absence and Workers Compensation programs
Excellent communication skills, both written and verbal
Strong organizational and record keeping skills with attention to detail and accuracy
High level of professionalism, discretion and customer service orientation
Valid driver's license
Preferred
PHR or SHRM-CP certification
Experience with administering benefits in conjunction with collective bargaining agreements
Certified Workers' Compensation Professional Designation
Benefits
Medical: Choose from a PPO plan with BCBS or an HMO plan with BCN and pair your election with a Health Savings Account.
Dental: 100% employer-paid through Blue Cross Blue Shield
Life Insurance: 100% employer-paid basic life insurance with AD&D benefit equal to 2X the employee’s base annual earnings up to $400,000. Limited coverage is also provided for spouses and children.
Sickness and Accident: 100% employer-sponsored partial wage replacement for short-term disabilities after meeting eligibility criteria.
Retirement Savings: 457 through Mission Square with employer match
MERS Pension * note that Police and Fire have a separate pension fund not through MERS
Employer Assistance Plan (EAP): 100% Employer paid through Pine Rest
Paid Time Off: Generous PTO package – Paid Time Off will vary by position and is outlined within City Policy or union contract.
Paid Holidays: 13 paid holidays per year
Voluntary Benefits: Supplemental Term and Whole life, Critical Illness, Hospitalization, Accident, Vision – VSP, Lifecare Ambulance Service, Flexible Spending Account
Public Service Loan Forgiveness Program Eligible Employer
Flexible Schedule/Remote Work
Tuition Reimbursement
Educational Stipends
Longevity pay
Tool and safety allowances
Employer-paid uniforms
Cell phone allowance
Military pay differential
Professional development opportunities
Ability to earn compensatory time
Retiree health savings plan
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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