Resonant Clinical Solutions · 1 day ago
Business Development Manager I
Massachusetts, United States
Full-time
Hybrid
Mid, Senior Level
5+ years expResonant Clinical Solutions is a company focused on providing clinical solutions, and they are seeking a Business Development Manager I to lead all business development activities. The role involves managing accounts, generating sales leads, and achieving targets while ensuring customer satisfaction and exploring new business opportunities.
Clinical TrialsHealth DiagnosticsLife Science
Responsibilities
Generate sales leads using multiple methods including, but not exclusively, outbound sales calls, trade show attendance and follow up, digital inbound leads, market intelligence data and knowledge, industry networking, cross-functional relationships and face to face meetings
Track close-win and pipeline creation targets and report on a monthly basis or as needed to track progress towards targets
Manage assigned existing accounts by regular customer meetings (Virtual & FTF) to help create new opportunities and maintain good customer relationships
Engage new target accounts and manage the qualification process
Support customer contract negotiations and liaise with legal to coordinate the negotiation process
Work with the customer to learn about their project needs, and liaise with the proposals teams to establish customer specific scope of work proposal
Manage the proposal negotiation process through completion
Capture opportunities in Salesforce and update regularly
Close and win business from both existing and new customers and business segments across all Resonant Clinical Solutions portfolio of offerings
Prepare, draw insight and present within key accounts at FTF Quarterly Business Review meetings to support current and future growth plans
Forecast monthly projected BD wins and business impact based on current pipeline analysis
Follow up with customers post sale in order to ensure customer satisfaction and appropriately transfer to post-sale customer success teams
Build, maintain, expand and grow key customer relationships so that future growth opportunities can be closely aligned with customer requirements
Capture and document competitive sales tactics and submit relevant expanded service and/or program ideas that could generate new areas of interest for the Clinical Services business
Capture competitor intelligence in the market place and submit into the marketing team
Follow establish best practice guidelines
Travel to visit customers, host customer visits and represent the company at trade shows
Represent the company and present a professional image to customer to supply an outstanding image and impression of the company
Perform other duties as assigned
Qualification
Required
Bachelor's degree or equivalent/applicable experience
5+ years of business development or experience where multiple people are involved in the purchasing decision and there is a customized solution based selling approach
A proven track record of verifiable sales success driving growth with a consultative, strategic selling approach
Business-to-business sales experience, with preference given to those with competitor or CRO industry experience and a scientific background and/or having work in a laboratory or research environment
Demonstrated capability to effectively utilize best in class selling processes and technology platforms
Excellent listening and communication skills, both verbal and written
Excellent team interaction skills, routinely interacting with customers and internal staff
Ability to communicate efficiently and effectively with business owners and decision makers, over the phone, through email and in person
Ability to work in a fast-paced environment, prioritizing multiple and conflicting tasks
Ability to handle difficult situations professionally with a focus on providing solutions
Ability to work independently, and effectively manage assigned accounts
Ability to understand individual customer operations, and maintaining a consultative solution-based approach
Excellent analytical skills and ability to sell strategically within an account
Ability to carry on a business conversation with business owners and decision makers
Demonstrates a high level of attention to detail
Willingness to travel to customer locations and industry conferences for networking
Excellent Microsoft Office skills (Word, Excel, etc.)
Preferred
Knowledge of effective business development approaches in the Biopharma industry is preferred
Previous work with salesforce.com an advantage
Company
Resonant Clinical Solutions
Resonant Clinical Solutions is a life science solutions company that specializes in clinical trial and diagnostic services.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase