DHL eCommerce · 1 hour ago
Sr. Manager Billing and Cash Management
DHL eCommerce is the world’s #1 logistics company, committed to creating a collaborative and supportive environment for its employees. The Senior Manager, Billing & Cash Management is responsible for ensuring accurate billing and effective cash flow management, driving process improvements, and supporting global financial objectives across high-volume operations.
Responsibilities
Lead end-to-end billing processes for high-volume transactions across multiple regions
Ensure invoices align with contractual terms, tax and duty regulations, and internal policies
Review and approve billing adjustments, credits, and refunds
Monitor daily cash positions and ensure timely application of customer payments
Optimize cash flow through forecasting, reconciliation, and performance tracking
Partner with Treasury and Finance teams to manage liquidity and banking relationships
Identify opportunities for automation and operational efficiencies
Collaborate with IT and Global Finance teams to enhance ERP systems and reporting tools
Ensure compliance with internal controls, financial policies, and external audit requirements
Maintain accurate documentation for all billing and cash management activities
Prepare and analyze billing and cash flow reports for senior leadership
Track and report KPIs including billing accuracy, DSO, cash application timeliness, and reconciliation metrics
Lead, coach, and develop a team of billing and cash application professionals
Foster a culture of accountability, collaboration, and continuous improvement
Qualification
Required
Bachelor's degree in Finance, Accounting, or a related field
7+ years of experience in billing and cash management
5+ years of people leadership experience
Excellent analytical, organizational, and communication skills
Ability to manage multiple priorities in a fast-paced environment
Advanced Excel and financial analysis skills
Preferred
Strong knowledge of ERP systems (SAP preferred)
Experience in logistics, e-commerce, or transportation industries
Familiarity with international billing regulations and multi-currency environments
Benefits
Competitive compensation
Exceptional benefits
Company
DHL eCommerce
A global team of 45,000 people dedicated to providing flexible and reliable e-commerce solutions.