LRQA · 1 month ago
People Advisor
Shanghai, VA
Full-time
Onsite
Mid LevelLRQA is a leading global assurance provider specializing in risk management. The People Advisor role focuses on delivering generalist HR and case management services to enhance employee experience and manage complex employee relations cases.
Quality Assurance
Responsibilities
Provide effective People Case management to support employees and managers in achieving its goals and increase employee experience
Manages compliance & employee relations issues including disputes and other legal employment matters
Handle and support performance management cases to improve consistency and ensure workplace cases are managed to appropriate timescales
Providing specialized advice to stakeholders through effective case management by using data, insights, and statistics
Provide an added value to the business by picking up assigned cases via People Connect in the agreed timeline and manage the service to the agreed service catalogue overview
Provide operation support on organisational redesign; change; job evaluation
Provide advice & guidance on terms & conditions of employment ensuring compliance and employee relations are maintained and enhanced progressively
Mitigate risks including sensitive events through enquiries/inquiries allowing workflow efficiencies and employee experiences
Take appropriate action where necessary in addressing employees’ urgent matters
Qualification
Required
Qualified HR Professional with proven knowledge in generalist HR Case Management
Experience in conflict resolutions and manage complex cases, can hold a plan with identifiable tasks and bring this to completion - This includes consideration across all our services
Fluent In English And Another Language Is Preferred
High relationship management skills with ability to work with stakeholders of all levels
Experience in policy management including researching, analysing, and reviewing policies
Willingness to be flexible regarding different time zones
Ability to research, analyse, and make logical decisions within a given timeframe
Ability to exercise discretion, sound judgment and tact dealing with confidential and sensitive matters
Authentic interpersonal, intercultural, and networking skills
Effective internal stakeholder engagement and ability to manage multiple conflicting priorities
Strong written and verbal communication skills with the ability to work both within a team and independently
Excellent interpersonal skills with ability to prioritize projects and tasks in a fast-paced environment
Company
LRQA
LRQA is a global assurance provider.
Founded in 1985
5001-10000 employees
Funding
Current Stage
Late StageRecent News
2025-11-12
2025-10-10
Company data provided by crunchbase