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Howard Technology Solutions · 3 weeks ago

Senior Audio Visual Technician - SC

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

Howard Technology Solutions is a leading provider of advanced technology services, known for its rapid growth and strong industry partnerships. The Senior AV Technician is responsible for the installation, configuration, maintenance, and troubleshooting of audiovisual systems, while also leading projects and mentoring junior technicians.

Computer Software

Responsibilities

Install, configure, and test AV equipment such as projectors, displays, sound systems, control systems, and video conferencing solutions

Set up and calibrate AV systems to ensure optimal performance

Run and terminate various types of cables, including HDMI, Cat6, and fiber optics

Diagnose and resolve technical issues with AV systems, including signal flow problems, connectivity issues, and equipment failures

Perform regular maintenance and updates on AV equipment to ensure long-term reliability

Provide technical support during events, presentations, and meetings

Lead AV installation projects with the assistance of technicians and associate technicians

Provided daily duties to each technician involved in the project

Coordinate with site manager and other team members to ensure project deadlines and quality standards are met

Document project progress daily to site manager, including system configurations, wiring diagrams changes (redlines), and installation notes

Serve as the primary point of contact for clients on site during installation and support phases in the site manager’s absence

Provide a knowledge transfer to clients and end-users on the operation of AV systems. (In depth training to be provided by Presales upon request)

Mentor and train associate technicians, providing guidance on best practices, troubleshooting techniques, and system installation

Assist in developing standard operating procedures for AV installations and maintenance

Qualification

AV control systemsAV installation experienceNetworking principlesTechnical certificationsTroubleshooting AV equipmentProblem-solving skillsCommunication skillsTeamworkProject management

Required

High school diploma or equivalent; relevant technical certifications or a degree in a related field is preferred

Minimum of 10 years of experience in commercial AV installation, system integration, and troubleshooting

Extensive experience with AV control systems (Crestron, AMX, Extron) and audio/video signal flow

Proficiency in configuring and troubleshooting AV equipment, including projectors, displays, audio systems, video conferencing equipment, and control systems

Strong understanding of networking principles, including VLANs, IP addressing, and AV over IP technologies

Ability to read and interpret wiring diagrams, technical manuals, and schematics

Excellent problem-solving skills with a focus on customer satisfaction

Strong communication skills, both written and verbal

Ability to work independently and as part of a team, with a strong attention to detail

Ability to manage multiple projects and prioritize tasks effectively

Ability to lift and carry equipment up to [insert weight, e.g., 50 lbs.]

Comfortable working at heights, such as on ladders or scaffolding

Willingness to travel to various job sites as needed