Customer Experience Specialist - Temp jobs in United States
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AgCountry Farm Credit Services ยท 1 month ago

Customer Experience Specialist - Temp

AgCountry Farm Credit Services is a financial cooperative committed to serving rural America. They are seeking a dedicated and organized Customer Experience Specialist to provide top-notch service and support to customers and teammates, with responsibilities ranging from managing phone calls to assisting with office supply inventory.

AgricultureBankingCrowdfundingFarmingFinancial Services
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Growth Opportunities
Hiring Manager
Melissa Becker
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Responsibilities

Phones: Answer and manage incoming phone calls, direct inquiries to appropriate teammates, and provide excellent customer service
Walk-in Traffic: Greet and assist current and potential customers, ensuring a positive and professional experience
Basic Transactions: Key in simple transactions and maintain accurate records
Scan/Index: Scan documents, index them into our system, and ensure proper filing for easy retrieval
Order and Restock Supplies: Monitor inventory levels, order and restock office supplies as needed, and ensure availability of essential materials
Meeting Preparation: Assist with preparing for meetings, including ordering and arranging lunch and other refreshments
Mail/Distribution: Handle incoming and outgoing mail, distribute it to the appropriate departments or teammates

Qualification

Customer serviceOrganizational skillsCommunication skillsBasic computer applicationsOffice equipment proficiency

Required

High school diploma or equivalent
Proficient in basic computer applications and office equipment
Ability to handle multiple tasks and prioritize effectively
Excellent communication skills, both verbal and written
Strong organizational skills and attention to detail

Preferred

Previous office experience preferred but not required

Company

AgCountry Farm Credit Services

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AgCountry Farm Credit Services is a financial services company that offers credit and financial services.