The Toledo Clinic · 1 month ago
REFERRAL ANALYST
The Toledo Clinic is seeking a Referral Analyst to provide analytical support and insights to enhance provider referral patterns. The role involves data exploration, analysis, and collaboration with healthcare providers to optimize internal referrals and improve patient access to specialty care.
Health CareHospitalMedical
Responsibilities
Collect, clean, and validate data from multiple internal and external sources
Analyze complex datasets to identify trends, patterns, and actionable insights
Develop dashboards, reports, and visualizations using BI tools such as Excel, Tableau, or others
Collaborate with cross-functional teams to define metrics, KPIs, and reporting needs
Build and maintain automated data pipelines and reporting workflows
Translate analytical findings into clear, concise recommendations for providers, leadership, and other business stakeholders
Assist in experimental design, forecasting, and statistical analysis as needed
Ensure data accuracy, integrity, and compliance with company data governance standards
Work collaboratively with provider practices to standardize referral processes and to promote optimal referral capture within the Toledo Clinic
Support efforts to optimize referral turnaround times and improve patient access to specialty care
Ensure all referral processes meet managed care guidelines, clinic policies, and regulatory standards
Analyze referral patterns by specialty and volume trends to assist with operational planning
Prepare reports regarding referral patterns and communicate the results with providers
Articulate the collective benefit of optimizing internal referrals and work with practices and other stakeholders to achieve established benchmarks
Other duties as assigned
Qualification
Required
Proven experience (1–3+ years) as a Data Analyst or in a similar analytical role required
Proficiency in Excel
Demonstrated understanding of statistical concepts and analytical methodologies
Excellent problem-solving skills and attention to detail
Strong communication skills with the ability to present and articulate complex information clearly to providers and leadership
Maintain confidentiality
Ability to manage change or unexpected events appropriately
Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Business Analytics, or a related field required
Preferred
Experience with BI tools (e.g., Tableau, Power BI, Looker, Qlik) is a plus