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KeyBank · 5 months ago

Operational Risk Officer - Business Banking

United States

Full-time

Remote

Senior Level

$79K/yr - $146K/yr

5+ years exp

KeyBank is a financial services company seeking an Operational Risk Officer for its Business Banking division. The role involves executing risk oversight activities, providing guidance on operational risk management, and ensuring compliance with regulatory requirements.

Banking

Responsibilities

Work directly with the lines of business (LOBs) to identify and assess risks, review and challenge risk assessments, provide input over controls and testing, advise on and monitor remediation activities and create reporting, ensuring line of business alignment within the Operational Risk program and framework

Responsible for primary execution of Operational Risk oversight and help guide and influence implementation of operational policies and/or procedures to mitigate risk within appetite

Responsible for assisting with the ongoing development and implementation of the Major Line of Business (LOB) Operational Risk teams strategic plan to accomplish its Annual Operational Risk objectives, to include among others: the development and implementation of Operational risk policies and procedures; assessment, monitoring and testing; establishment of line of business accountability and escalation and reporting processes

Responsible for ongoing development and implementation of operational risk management topics, including such things as being the subject matter expert on operational risk activities associated with risks, controls, testing, remediation and reporting

Actively participate in broad risk management oversight of assigned LOB

Provide direction and deliver training to line of business personnel, Risk Management staff and others on Operational Risk best practices and other relevant industry best practices

Monitor and assess new or amended legal and regulatory requirements as they relate to Business Banking

Responsible for review and challenge of LOB policies and procedures to ensure that they are consistent with current applicable rules, regulations, laws and are effective in mitigating related risks

Work with the LOB to ensure the ongoing development and enhancement of risk assessments, testing, monitoring and associated plans

Provide authoritative and consultative advice and support to management utilizing independence yet providing pro-business solutions

Analyze and provide feedback around risks associated with the offering of new and/or enhanced products, services, processes, business initiatives and outsourced third party activities

Responsible for proactively anticipating and responding to changes in regulations, rules and/or laws; assessing the impact of any change to the business areas and assisting them in responding to such changes

Accountable for ensuring that line of business policies and procedures are consistent with current applicable banking and securities rules, regulations, and laws

Respond to internal and external audits, exams and requests for information and provide review & challenge of any line of business responses to internal and external audits. Assist in the evaluation of audit and examination findings and implementation of corrective action and needed responses

Assist in the response to ongoing regulatory and legal inquiries and investigations

Develop and maintain positive working relationships with internal clients, staff, peers, other risk partners, and LOB senior management

Maintain relationships with industry peers and regulatory bodies

Escalates promptly to appropriate senior management or appropriate risk committee any material breaches of applicable laws, rules, policies or standards with actual or potential operational risk impact, and necessary correction action

Acts as Operational Risk Subject Matter Expert on any assigned Subcommittees and/or Working Groups

Provide leadership and/or support on special projects, as assigned

Proactively works with assigned business unit management to identify and assess the operational risks associated with business activities, ensuring alignment with the Corporate Operational Risk Framework, including: Advising LOBs on operational risks and controls and key risk indicators. Advising LOBs on operational risks related to new products and/or services and business initiatives. Advising LOBs on operational risks related to outsourced third party activities. Providing reporting to executives LOB partners on a periodic basis Conducts review and challenge activities and escalation, including independent testing as required

Manage 2nd LOD requirements related to the Governance, Risk & Compliance application and Risk Assessment Processes

Other duties as assigned

Qualification

Operational Risk ManagementRisk AssessmentRegulatory ComplianceInternal ControlsRelationship ManagementLeadership SkillsStrategic ThinkingActive ListeningCollaborationCommunication SkillsProblem Solving

Required

Bachelor's degree in business, finance, or economics or commensurate experience is required

Minimum 5 years industry experience, ideally within Operational Risk, Enterprise Risk, or line of business risk functions

Proven ability to work collaboratively and productively across the organization

Outstanding active listening skills

Ability to effectively manage competing priorities within a fast-paced environment, including supporting client workflows and transactions while ensuring sound business practices are applied to mitigate risk within appetite

Demonstrated ability to work with internal and external auditors and regulators

Ability to effectively communication and influence at all levels of the organization

Ability to think strategically coupled with the ability to drive to execution

Ability to foster and encourage collaboration between multiple risk disciplines

Ability to view risk holistically within a dynamic, fast paced team environment

In-depth practical knowledge of internal controls, risk assessments and operational and compliance processes, and applicable techniques for implementation of regulatory, compliance and legal requirements and operational processes

Strong leadership and relationship management skills including the ability to lead up and across the organization

Proven ability to have, maintain, and establish strong contacts within the industry so as to be aware of current industry issues and practices

Preferred

MBA, Law Degree or other relevant advanced education

Current and practical knowledge of the various processes involved in Front and Back Office operations relating to the Business Banking business and the various challenges associated with those functions

Relevant industry certifications