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Joulé · 1 day ago

Recruiting Support Associate

Boston, MA

Contract

Onsite

Mid, Senior Level

$50/hr - $60/hr

5+ years exp

Joulé is a company seeking a Recruiting Support Associate to assist in the recruiting process. The role involves coordinating interviews, managing applicant documentation, and providing administrative support to ensure a smooth candidate experience.

Staffing & Recruiting

Growth Opportunities

Responsibilities

Coordinate interview schedules and candidate site visits

Track and document applicants through the recruiting process in an applicant tracking system

Interact with applicants to answer specific questions

Complete schedule itinerary correspondence with applicants

Maintain documentation and applicant files as required by Lilly record retention guidelines

Answer phone calls and directing requests to appropriate people

Utilize software applications such as Workday, Microsoft Outlook, Microsoft Teams, Word, and Excel

Excellent attention to detail in editing and proofreading documents

Assisting with scheduling calendars

Serving as back-up to other administrative and operations personnel

Supporting operations with special projects

Understand and follow Good Staffing Practices

Ensure interview logistics run smoothly, including conference room readiness, day-of coordination, and candidate experience support

Greet and assist visitors and candidates upon arrival; coordinate parking validation and visitor registration as needed

Maintain organized and well-stocked office and common areas, including supplies and snacks

Provide front-desk support by monitoring the reception inbox, managing meeting room calendars, and addressing scheduling adjustments

Assist with on-site meetings and company events through administrative and logistical coordination

Perform other administrative duties and special projects as assigned to support recruiting and operations

Qualification

Interview scheduling experienceMicrosoft programs proficiencyScheduling software familiarityCustomer service orientationMulti-taskSelf-managementAttention to detailProblem-solving skillsAdaptability

Required

College degree and 5-7 years interview scheduling experience

Excellent written and verbal communication skills

Comprehend and interpret instructions, correspondence, and memos and ask clarifying questions to ensure understanding

Ability to write routine correspondence and update tracking documentation

Ability to respond to common inquiries or complaints from internal and external parties, co-workers, and/or supervisor with a strong, professional customer service orientation

Ability to understand and carry out general instructions in standard situations

Ability to solve problems in standard situations

Requires basic analytical skills

Proficient knowledge of Microsoft programs (Word, Excel, PowerPoint, Outlook, Teams, SharePoint etc.)

Familiarity with scheduling software like Workday

Detail-orientated and competent follow through skills

Ability to prioritize and multi-task

Ability to work independently with a high level of self-management in a dynamic work environment

Must be able to maintain confidential information and exercise discretion

Ability to adapt to change and process improvements