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Ensora Health · 4 hours ago

Solutions Engineer

Texas, United States

Full-time

Hybrid

Mid Level

3+ years exp

Ensora Health is the leading provider of software and services for mental and behavioral health therapists, trusted by over 200,000 individual providers and more than 28,000 practices. As a Solutions Engineer, you will take ownership of the technical positioning for sales opportunities, deliver demos, design tailored solutions, and ensure customer success through collaboration with Sales and Engineering teams.

Electronic Health Record (EHR)Health CareSoftware

Responsibilities

Provide technical support during pre- and post-sales activities to ensure smooth solution adoption

Collaborate with Sales and Engineering teams to deeply understand customer requirements

Conduct engaging product demonstrations and presentations tailored to client needs

Prepare detailed technical proposals and documentation that reinforce solution value

Stay current on industry trends and emerging technologies to maintain expertise

Ensure compliance with company policies and technical standards in all deliverables

Support the Sales team in achieving revenue and growth targets through technical excellence

Qualification

Technical supportSolutions engineeringTroubleshootingCommunication skillsAdaptabilityCustomer engagementTeam collaboration

Required

Bachelor's degree in Computer Science, Engineering, or a related field

3+ years of experience in technical support, solutions engineering, or a similar role

Strong understanding of relevant technologies and industry best practices

Proven ability to troubleshoot and resolve complex technical issues

Exceptional communication and interpersonal skills for customer-facing interactions

Ability to work independently while thriving in cross-functional team environments

Adaptability and eagerness to learn new technologies quickly

Willingness to travel as needed to support client engagements

Company

Ensora Health

Glassdoor2.9

Ensora Health is the leading provider of software and services for mental, behavioral, and rehabilitative health therapists, trusted by over 200,000 individual providers and more than 28,000 practices.

Founded in 2013

Birmingham, Alabama, USA

201-500 employees