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Lovell Safety Management Co., LLC · 4 days ago

Vice President - Workers’ Compensation Claims

New York, United States

Full-time

Onsite

Senior Level, Lead/Staff

$185K/yr - $225K/yr

10+ years exp

Lovell Safety Management Co., LLC is a leader in the NYS workers’ compensation safety group insurance market. The VP of Claims is responsible for the operational and strategic direction of the claims operation, overseeing a team of professionals and ensuring compliance with New York State Workers’ Compensation Laws.

ConsultingFinanceInsurance

Responsibilities

Lead the Workers’ Compensation Claim’s operations to ensure that claims are being properly administered and litigated in accordance with the New York State Workers’ Compensation Laws and its rules and regulations by NYSIF, the workers’ compensation carrier, outside counsels, and in-house personnel

Develop and implement claims policies, procedures, and processes to align with Company goals

Lead, supervise, mentor, evaluate performance, and motivate claims team to perform at a high level with competence in complex workers’ compensation matters

Must have extensive and demonstrated NYS workers’ compensation experience with the ability to evaluate the merits of claims, develop defense strategies, determine and negotiate settlement parameters, conduct legal research, determine whether reserves are appropriate and whether appeals, Full Board Reviews and Appellate briefs should be filed. Handles all claims matters related to NYS workers’ compensation

Collaborate with Underwriting/Sales, Safety and other internal departments to ensure profitability, client retention, and growth of Company

Drive client retention through effective claims management and excellence in customer service

Cultivate strong relationships with executive and management personnel at the NYSIF, brokers, executive committee members, attorneys, and the NYS Workers’ Compensation Board. The position requires consistent excellent customer service to both internal and external Lovell stakeholders

Monitor emerging trends in claims administration, litigation management, and regulatory changes to inform continuous improvements and development of Company strategies

Represents Lovell Safety Management, LLC at workers’ compensation professional organizations, meetings with NYSIF, Workers’ Compensation Board and clients as a subject matter expert in NYS Workers’ Compensation

Required to write articles on workers’ compensation topics that will be published in professional outlets and develop Power Point presentations for NYSIF/client meetings

Qualification

NYS Workers’ Compensation LawClaims managementLeadershipCustomer serviceStrategic thinkingAnalytical skillsRelationship managementCommunication skillsNegotiation skillsProblem solving

Required

Bachelor's degree required. Advance degree preferred (JD, MBA)

10+ years of extensive experience in management/litigation of NYS workers' compensation claims

Demonstrated success in a senior executive leadership role managing a large claims team in the administration of claims under the NY State Workers' Compensation Law and its rules and regulations

Strong communication (verbal, written, computer), analytical, people, and negotiation skills

Proven ability to lead a team, manage client expectations, and drive strategic initiatives

Expert in NYS Workers' Compensation Law

Leadership and people development

Problem solving and analytical skills

Strategic thinking and vision

Strong verbal and written communication skills

Risk assessment and decision making

Operational excellence

Customer service and relationship management

The employee is required to travel and must hold a valid NYS driver's license