Merlin Entertainments · 4 weeks ago
LEGOLAND Discovery Center Guest Experience Host
Schaumburg, IL
Part-time
Onsite
New Grad, Entry Level
$15.75/hr - $15.75/hr
0+ years expMerlin Entertainments is a global leader in location-based, family entertainment, creating memorable experiences for millions of guests. They are seeking a part-time Guest Experience Host at LEGOLAND Discovery Center to deliver exceptional guest service and maintain a fun and safe environment for visitors.
Digital EntertainmentLeisureMedia and EntertainmentTourism
Responsibilities
Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity
Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy
Ensure our extended lines are managed in a safe way while still delivering an excellent guest experience
Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day
To follow opening and closing procedures as detailed in the department’s operating plan
Responsibility to ensure compliance of Health, Safety & Security within the workplace, including COVID-19 policies, practices, and regulations
Qualification
Required
6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred
Fun, dynamic, and friendly personality
Excellent communication, listening, and motivational skills
Able to work in areas with loud noises and confined spaces
Self-motivated, able to work independently or as part of a team
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events
Benefits
Flexible hours.
30% discount in the retail store.
Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
Competitive 401K.
Discounts through the Merlin Marketplace Website – on almost anything you buy online.
FUN working environment and much more!
Company
Merlin Entertainments
Merlin Entertainments is the largest European entertainments company operating in Europe. It is a sub-organization of Blackstone Group.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
CVC Capital Partners
2019-06-28Acquired
2013-11-13IPO
2010-06-24Private Equity
Leadership Team
Fiona Eastwood
Chief Executive Officer
Graeme Johnson
Global VP, People & Culture
Recent News
The Orlando Sentinel
2025-11-27
Company data provided by crunchbase