Torticity · 4 weeks ago
Personal Injury Case Coordinator
United States
Full-time
Hybrid
Entry Level
$48K/yr - $56K/yr
1+ years expTorticity is a pioneering company in legal technology, revolutionizing the personal injury law sector. They are seeking a Personal Injury Case Coordinator to manage intake, handle inquiries, and support Case Managers by ensuring accurate data entry and communication with claimants.
Document ManagementLegalManagement Information Systems
Responsibilities
Field incoming calls and messages related to personal injury claims; answer inquiries or escalate to Case Managers
Open new leads in the case management system and input relevant claimant information
Collect police reports, review liability, and communicate findings to Case Managers
Initiate insurance claims and distribute Letters of Representation
Organize and forward claimant documents to appropriate Case Managers
Maintain ongoing communication with claimants via phone, email, and text
Update case statuses and sub-statuses based on new information
Classify and document case files accurately
Provide administrative support to Case Managers, including ad-hoc requests
Perform data entry and maintain databases with accuracy and compliance
Qualification
Required
Minimum 1 years in a personal injury-related role (law firm or bodily injury claims adjusting)
Knowledge of insurance claims processes, liability review, and dispute handling
Strong phone communication skills; comfortable with extended call times
Ability to maintain confidentiality and adhere to HIPAA compliance standards
Proficiency in Microsoft Office and adaptability to new web-based programs
Demonstrated ability to work independently and collaboratively in a team setting
High level of professionalism when handling sensitive information
Exceptional attention to detail and organizational skills
Benefits
Access to medical, dental, vision, and other benefits including flexible paid time off.
1:1 Coaching and Stretch Assignments early in your career to accelerate growth
Robust Learning & Development offerings to support your continuous growth
A talented Peer Network for seasoned talent, providing access to a diverse and expert community
Work with cutting-edge technology alongside pioneers in the legal tech industry
Hyper-growth career opportunities with clear paths to advancement
Access to free therapy sessions and emotional/work-life counseling
Complimentary Calm subscription to support mental well-being
Medical, dental, vision, and health insurance coverage
Life insurance and short/long-term disability insurance
Flexible Spending Accounts
Comprehensive support for every unique path to parenthood
401k plan
Employee Assistance Program
Enjoy a hybrid work schedule, blending on-site collaboration and work-from-home days for staff within a 40-mile radius
Holiday Pay, including 11 paid holidays
Flexible PTO and Discretionary Time Off for balance and personal needs
Company
Torticity
Torticity offers technology-enabled outsourced services for the legal industry.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$37M2022-03-10Series Unknown· $30M
2022-01-12Seed· $2M
2021-07-28Seed· $5M
Leadership Team
Shane Blain
CEO
Joreda Topi
Chief Operating Officer
Recent News
SEC
2022-01-27
Company data provided by crunchbase