Peachtree Group · 1 month ago
Starbucks Lead Barista
Orlando, Florida, United States
Full-time
Onsite
Entry, Mid Level
1+ years expPeachtree Group is a company in the Food & Beverage industry, and they are seeking a Lead Barista to support the Starbucks Manager. This role involves overseeing daily operations, ensuring high-quality beverage preparation, and delivering exceptional customer service while also providing leadership and training to baristas.
Commercial LendingCommercial Real EstateHospitalityReal EstateReal Estate Investment
Responsibilities
Responsible for role modeling our customer service commitment
Follow our customer service commitment (smiling, offering a friendly greeting, learning guests’ names and orders, assuming the best in others, saying thank you) in each interaction
Actively seeks to recognize, include, appreciate, support and delight our guest
Uses operational tools and training to develop coffee/product knowledge and helps our guest find their favorites
Connect guests with events and offers by staying informed about relevant information
Accurately rings customer orders and follows proper cash handling procedures
Maintain a calm demeanor during periods of high volume or unusual events
Contributes to positive team environment
Follows Starbucks and Peachtree operational policies and procedures including those for cash handling and safety/security
Maintain a clean and organized workspace
Provide quality beverages, and food products consistently by adhering to all recipe and presentation standards
Follow health, safety, and sanitation guidelines for all products and equipment
Maintain regular and punctual attendance
Assist with training
Provide feedback to store manager on team performance during shift
Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to team members on shift to ensure operational excellence and to improve team performance
Develop positive relationships with team by understanding and addressing individual motivation, needs and concerns
Execute store operations during scheduled shifts
Organize opening and closing duties as assigned
Follow all cash management and cash register policies and ensures proper cash management practices are followed by shift team
Follow up with baristas during the shift to ensure the delivery exceptional customer service for all guests
Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition
Utilizes operational tools to achieve operational excellence during the shift
Qualification
Required
Customer service experience in a hospitality or restaurant environment - 1 year
Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Meet store operating policies and standards
Ability to prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredient
Ability to direct the work of others
Ability to learn quickly
Effective oral communication skills
Knowledge of the restaurant and hospitality environment
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
Benefits
Medical
Dental
Vision
Disability
Life insurance
401(k) retirement match
Paid Holidays
Paid Time Off
Employee Assistance Program
Fund
Company
Peachtree Group
Peachtree Group is a hospitality investment and management company specializing in branded, limited-service, and extended-stay hotels.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$150M2024-01-29Debt Financing· $150M
Leadership Team
Greg Friedman
Co-Founder, Managing Principal, and Chief Executive Officer
Mitul Patel
Managing Principal
Recent News
2026-01-20
Company data provided by crunchbase