HELM AG · 1 day ago
Customer Service - Supply Chain
Houston, TX
Full-time
Onsite
Entry Level
3+ years expHELM AG is a leading chemical marketing company specializing in global distribution and logistics. They are seeking an entry-level Customer Service - Supply Chain professional to manage logistics, warehouse operations, and administrative functions for allocated products.
AgTechChemicalLogisticsPharmaceutical
Responsibilities
Logistics for the allocated products
Warehouse management for the allocated products
All administrative functions (customer service, administrative support) for the allocated products
Imports (scheduling and tracking moves from port to destination and handling all import documents)
Following up on incoming overseas shipments
Booking and tracking truck moves for the allocated products
Booking and tracking railcar moves for the allocated products
Answer any questions from internal and external contacts regarding status of shipments
Handle all warehouse issues
Find new warehouses and tanks for the allocated products when necessary
Negotiate and define rates with warehouses and tank terminals
Creating and sending survey instructions
Negotiate freight rates with carriers and railcar companies. This includes initial negotiation as well as continuous optimization of rates
Process freight and warehouse expenses
Document all specific customer requirements in the system (delivery instructions, delivery times, etc.)
Investigate and solve all logistics issues
Manage, administer and process claims relating to the allocated products (if necessary in cooperation with the product manager)
Document price agreements with carriers and warehouses
Assisting product manager with inventory control, updating and managing the respective inventory lists
Entering purchase and sales orders and sending them to the respective contacts
Administer all purchase and sales orders in SAP
Invoice outgoing sales immediately after shipment has been effected
Process credit and debit notes to suppliers and customers, when necessary
Process supplier invoices, debit notes, etc
Creating CofA’s for outgoing shipments and sending them to the customers
Prepare and distribute documentation for outgoing shipments
Document and archived documentation for incoming shipments
Covering phones when necessary, along with other colleagues that share this responsibility
Following up on unpaid overdue invoices with customers
Process credit and debit notes to suppliers and customers, when necessary
Process supplier invoices, debit notes, etc
Creating CofA’s for outgoing shipments and sending them to the customers
Prepare and distribute documentation for outgoing shipments
Document and archived documentation for incoming shipments
Covering phones when necessary, along with other colleagues that share this responsibility
Following up on unpaid overdue invoices with customers
Qualification
Required
Associate's degree in any field plus at least three years work experience in the logistics field
Excel
Word
Outlook
Salesforce
Preferred
Experienced with SAP a plus
Benefits
International opportunities
Possibilities for seminars and further training
Benefits that offer optimal conditions to reach the perfect work-life balance
Company
HELM AG
HELM AG is a multifunctional distribution company specializing in, Chemicals, Crop Protection, Pharmaceuticals and Fertilizers
1001-5000 employees
Funding
Current Stage
Late StageRecent News
EIN Presswire
2025-08-07
2025-08-04
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