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Community Financial System, Inc. · 3 weeks ago

Commercial Bank Officer - Business Banking

Buffalo, NY

Full-time

Onsite

Senior Level

$92K/yr - $161K/yr

5+ years exp

Community Financial System, Inc. (CFSI) is dedicated to providing high-quality financial services and products. The Commercial Bank Officer will develop new business relationships, maintain existing ones, and provide various commercial banking services to business customers.

Financial ServicesFunding PlatformWealth Management

Responsibilities

Solicit new business from present and prospective customers

Maintain ongoing business relationships with present customers in order to take advantage of additional cross-selling opportunities

Provide sales information on a timely basis in order that this information may be included as part of customer service and sales performance reports

Monitor individual sales performance versus objectives on a regular basis and discuss performance with appropriate supervisor on a frequent basis

Serve as a member of the Bank's sales team (e.g., Branch Manager) and make group sales calls where these types of calls will improve the opportunity for new business development

Maintain a thorough knowledge of the features and benefits of all bank commercial products and services in order to ascertain customer needs and to sell in conjunction with these needs

Provide direct service to commercial customers of the bank with respect to deposit, loan, and other miscellaneous products and services

Approve or reject loan applications within individual lending authority

Assist customers in obtaining specialized services from other bank departments as necessary and provide help to customers with specific inquiries or service problems

Maintain a working knowledge of bank operating policies and procedures which impact commercial services

Prepare and maintain accurate records of all customer service calls and meetings made with present and prospective customers

Provide quality service to internal and external customers

Demonstrate cooperative efforts in working with other departments and within own department

Jointly establish annual quantitative customer service and sales objectives with assigned supervisor; this activity to be integrated with the Commercial Lending Department's annual operating plan

Comply with established operating policies and procedures in order to maintain adequate controls and to support the Bank's adherence to outside regulatory requirements

Communicate with management and staff personnel in order to integrate goals and activities

Respond to inquiries relating to his/her particular area, or to requests from other bank personnel, customers, etc., within given time frames and within established policy

Maintain appropriate records and provide assigned reports

Monitor and review accounts for appropriate risk rating to avoid risk rating changes by loan review, the Office of Comptroller of Currency (OCC) and other loan review processes

Provide guidance, on-the-job training and technical assistance to Commercial Loan Officers 1(s) and 2(s)

Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner

Perform other related duties as assigned or directed

Qualification

Commercial banking experienceSales skillsBanking productsMathematical skillsBank operating policies knowledgeInterpersonal skillsCommunication skillsB.S.B.A. DegreeSpecialized banking educationTechnical assistance skills