Firstup · 3 weeks ago
Enterprise Account Manager (Remote - US)
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $150K/yr
5+ years expFirstup is a company dedicated to enhancing the employee experience through its intelligent communication platform. The Enterprise Account Manager will manage relationships with Fortune 500 organizations, focusing on customer retention and expansion, while driving digital transformation initiatives.
Software
Responsibilities
Effectively renew, upsell and cross-sell an assigned book of business of existing customers
Learn your book of business inside and out to effectively position Firstup’s value proposition, always linking it back to key business outcomes for the customer
Develop and cultivate deep relationships with senior executives at the Director, SVP, and VP levels at our partners
Develop new and creative ways to engage senior executives throughout the customer lifecycle and demonstrate Firstup’s value
Partner closely with our Customer Experience Team to ensure customers adopt and are successful with the Firstup platform
Lead and present value-driven Executive Business Reviews
Enlist and inspire customers to participate in Firstup events and ultimately be an advocate for Firstup
Becoming a Firstup expert, learning the ins and outs the Digital Employee Experience
Qualification
Required
5+ years of experience in Enterprise SaaS sales and Account Management
Experience preparing renewal proposals, forecasting, and account planning
A strong history of quota attainment and excellent performance on a high-performing team
Experience with an evangelical sale, selling software to executives at Fortune 500 companies
Experience managing customer relationships alongside a Customer Success team
Experience using usage, data and results to demonstrate value and justify expansion
An impeccable communicator with polished and professional sales presentation skills
Experience operating in a high-growth business environment like Firstup
Benefits
We offer Firstup team members a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
Mental Health benefits with covered therapy and coaching.
401(k) program to help you invest in your future.
Education & learning stipend to build your skills for the future of work.
Unlimited PTO to promote a healthy work-life blend.
Paid parental leave to support you and your family.
Work from home stipend to help you succeed in a remote environment.
Stock options support the core value that every employee is an owner.
Excellent opportunity for career advancement in a fast-paced environment.
Working with fun, hardworking, inspiring people who are committed to making a difference and much more!
Company
Firstup
Firstup delivers a digital employee experience that helps companies reach, connect, and engage every worker, everywhere.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2011-01-01Series A
Leadership Team
Bill Schuh
Chief Executive Officer
Nicole Alvino
Chairwoman, CEO, Founder
Recent News
2025-12-18
2025-11-20
Company data provided by crunchbase