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908 Devices · 1 month ago

Sales Administration & Support, State and Local

Danbury, CT

Full-time

Onsite

New Grad, Entry Level

$50K/yr - $60K/yr

908 Devices Inc. is revolutionizing chemical analysis with its innovative handheld devices. The Sales Administration and Support position assists the Sales team in day-to-day tasks and enhances customer experience by managing quotations, order entries, and customer communications.

BatteryChemicalHardwareManufacturing

Growth Opportunities

Responsibilities

Generate quotations for the Field sale team upon request

Quotes and quote revisions for all accessories and consumable sales

Prospecting and target list development (e.g., zoom info)

Order entry for all accessories and consumable sales

Liaising with customers on Purchase Order corrections and reconciliation

Managing the Try Before You Buy (“TBYB”) inventory to include

Packing and shipping all TBYB products

Checking in all returned TBYB equipment to ensure they are complete and are working properly

Ensuring all equipment is fully prepared for the next customer trial

Monthly clean-up of inbound "trained" customers and leads, and conversions to existing accounts

Log all web demo activity in the Salesforce database including notes and to do’s

Maintain clean Salesforce data for top and middle of sales funnel including updating BANT criteria where necessary and assisting with any required cleanup of data

Generate reports and dashboards to ensure the health of the sales process and the ongoing analysis of the process

Communicate actions and needs to all players in our sales organization