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Global Lending Services LLC · 4 weeks ago

Refinance Admin Coordinator

Greenville, South Carolina

Full-time

Onsite

New Grad, Entry Level

Global Lending Services (GLS) is a company focused on providing affordable auto financing options through advanced analytics and technology. As a Refinance Coordinator II, you will be responsible for originating new consumer refinance transactions, serving as a subject matter expert, and ensuring a seamless refinance process for customers.

AutomotiveFinancial Services

H1B Sponsor Likely

Responsibilities

Convert application approvals to in-process applications to eventually convert to loans

Communicate with prospective customers by telephone and/or electronic methods to: Explain the refinance process and educate consumers on the benefits of refinancing with GLS. Provide assistance and guidance on all necessary documentation for the refinance process

Communicate with current applicants via phone, email, and other methods to: Ensure their refinance transaction is moving seamlessly through the origination process. Serve as a resource for inbound callers who have questions or concerns about their refinance transaction. Provide best-in-class service to process and finalize refinance transactions

Complete verifications, prepare documents, and maintain work logs in an effort to close refinance transactions

Address funding issues, including escalating origination issues as necessary

Maintain acceptable customer service levels and turnaround times to achieve volume targets

Maintain electronic records and files that support work performed, results, and outcomes

Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management

Perform additional assignments as required by the needs of the company or as directed by management

Qualification

Organizational skillsVerbal communicationWritten communicationFinancial services experienceAuto industry experienceMicrosoft Office proficiencyInterpersonal skillsTeam player

Required

High school diploma or equivalent required

Confident self-starter that operates at a high level with limited supervision

Excellent organizational skills with great attention to detail

Strong verbal and written communication skills

High level of interpersonal skills with the ability to interact at all levels inside and outside of the organization

Meets deadlines without missing important details

Basic skills in using a variety of computer software applications, particularly Microsoft Office products

Team player that can adapt in a fast pace and changing environment

Commitment to exemplifying the organizational core values and key competencies

Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity

Remain in a stationary position up to 100% of the workday

Constantly operate a computer and other standard office equipment

Job functions involve sedentary to light physical effort. Physical demands range from sitting, walking, standing, or pushing or pulling materials. Work may involve exerting up to 10 pounds of force to lift, carry, push, pull, or move objects

Be able to perform activities such as: viewing a computer terminal, extensive reading, bending, and kneeling

Preferred

Financial services or auto industry experience preferred but not required

Benefits

Competitive base pay and performance bonuses, dependent on role

Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability

401K with employer match and 100% immediate vesting

Paid Time Off (PTO) and paid company holidays to help you balance work and personal life

Paid Volunteer Time Off (VTO) Annually

Tuition Reimbursement

Parental Leave

Business casual work environment

Company

Global Lending Services LLC

Glassdoor3.5

Our mission.

Founded in 2011

Atlanta, Georgia, USA

1001-5000 employees

http://glsauto.com

H1B Sponsorship

Global Lending Services LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (15)

2023 (14)

2022 (6)

2021 (16)

2020 (16)