NEOGOV · 4 months ago
Building Services Permit Technician
The City of Cedar Rapids is seeking a detail-oriented and customer-focused Permit Technician to join their Building Services Department. In this role, you will support contractors, homeowners, and staff by processing permit applications and ensuring projects meet city requirements.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Accepts, reviews and processes building, zoning, renewals, temporary and final certificate of occupancy (COs), permit applications (i.e. fences, decks, re-roofs, re-sidings, etc.,) and researches and accurately analyzes all applications are accurately completed
Conducts research and assists customers with questions concerning the building department
Coordinates permit logistics and ensures all necessary paperwork is obtained prior to approvals
Verifies all payments (cash / credit) received are balanced on a daily basis against the cash sheet and audits associated reports to ensure all GL codes match permits
Verifies registered and certified contractor licensing
Develops and maintains relationships with builders/contractors to identify issues in permit applications and applies basic principles to assist the applicant in conforming to city standards
Performs all administrative and planning technician activities
Attends mandatory training sessions, proactively works with supervisor to schedule ride-a-long training with inspectors to gain insight on requirements for handling inspection inquiries and works on continuous process improvement initiatives
Performs related work as required
Qualification
Required
High School diploma or equivalency
One (1) to three (3) years' experience of customer service and data entry. Must have some experience with building plans or
An equivalent combination of education and/or experience
Excellent written, verbal, and interpersonal communication skills
Proficiency with Microsoft Office
Ability to work collaboratively with a diverse population
Ability to obtain Certified Permit Technician through the International Code Conference (ICC) within one year of appointment
Benefits
Multiple health insurance plans administered by Wellmark Blue Cross and Blue Shield with low employee premiums, deductibles, and co-insurance (view our benefits summaries for more information: [Choice Plan](https://cms8.revize.com/revize/cedarrapids/document_center/HR/Benefits/Benefit%20Summaries/2025/Non%20Bargaining%20Benefit%20Summary%20Choice%20Plan%20-%201.1.25.pdf) and [Traditional Plan](https://cms8.revize.com/revize/cedarrapids/document_center/HR/Benefits/Benefit%20Summaries/2025/Non%20Bargaining%20Benefit%20Summary%20Traditional%20Plan%20-%201.1.25.pdf))
Expansive Wellness Program and low cost onsite exercise facilities
Dental Insurance with Delta Dental of Iowa
100% city paid basic life insurance
Other voluntary benefits offered including vision, long-term disability, and supplemental life insurance
IPERS Retirement - Iowa Public Employees Retirement System, with contributions of 6.29% employee/ 9.44% City [(IPERS)](https://ipers.org/sites/default/files/publication_2021-03/Welcome%20Regular%208-27-19_0.pdf)
Deferred Compensation (IRS Section 457) retirement programs
Generous paid time off AND 11 paid holidays per year
Paid Parental Leave program with 4 weeks of paid time off
Annual salary increases, AND an annual across-the-board increase (determined by available budget)
Longevity Pay for years of service
Educational assistance up to $3,000 per year
A culture that is supportive and committed to professional development opportunities
Public Service Loan Forgiveness – Employees may qualify for the PSLF program which forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments while working full-time for a qualifying employer. [See more information here](https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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