Four Hands · 1 month ago
Quality Assurance Team Lead
Austin, TX
Full-time
Onsite
Senior Level
7+ years expFour Hands is a leading designer and wholesaler of furniture and décor, recognized for its growth and workplace culture. They are seeking a Quality Assurance Team Lead to develop and manage testing processes, establish quality standards, and collaborate across departments to ensure QA success.
FurnitureHome ImprovementLifestyle
Responsibilities
Establish and maintain quality and reliability testing procedures aligned with organizational standards
Continuously refine QA processes to improve efficiency and consistency
Manage departmental budgets and forecasts for testing services
Define team-wide testing strategies, objectives, and measurable metrics
Lead the team in developing test cases aligned with requirements, constraints, and project goals
Plan and execute software tests by selecting appropriate testing approaches for each project
Utilize automation tools where appropriate to enhance accuracy and speed
Proactively identify and mitigate testing risks such as defects, bottlenecks, or capacity constraints
Collaborate with Development teams to ensure clear defect reporting and timely resolution
Partner with Project Managers to allocate resources and set realistic QA timelines
Work with Developers and other stakeholders to ensure clear understanding of project requirements and test plans
Communicate testing progress, risks, and needs clearly across teams
Ensure QA testers have the tools, software, and environments they need for effective testing
Monitor project status and adjust testing processes or resource allocation as needed
Lead and mentor a team of sales support managers to deliver results aligned with Four Hands' strategic objectives
Facilitate effective communication and collaboration among team members, encouraging idea sharing and best practices
Foster individual growth and skill enhancement through regular feedback, training sessions, and professional development opportunities
Monitor progress towards goals through regular check-ins and performance reviews, providing constructive feedback and guidance
Promote a culture of continuous improvement by encouraging team members to analyze performance outcomes, identify areas for enhancement, and propose innovative solutions
Foster a culture of trust, teamwork, and collaboration, promoting continuous improvement and employee engagement
Other duties as assigned, in accordance with training and qualifications
Uphold the Core Values and be a valuable member of the Four Hands team
Qualification
Required
7+ years in test management for enterprise-level, multi-system initiatives
5+ years in quality management with proven leadership and mentoring capabilities
Hands-on expertise in manual and automation testing including Playwright /Selenium and other Automation tools
Experienced in API testing (Postman, /Rest Assured) and performance testing tools
Strong experience with AI-driven testing tools and emerging AI technologies
Skilled in building and implementing automation frameworks from scratch
Solid understanding of SDLC, Agile methodologies, and test management tools (Jira, BrowserStack tools)
Experience in testing ERP (D365), CRM (Salesforce), EDI, EDW, PLM, TMS, WMS (Infios), and Web platforms
Proficient in SQL queries and database
Excellent cross-functional collaboration skills, aligning QA goals with business and technical teams
Defines and enforces specific, measurable QA KPIs to ensure consistent quality delivery
Company
Four Hands
Four Hands is a lifestyle home furnishing company that delivers design products and services.
501-1000 employees
H1B Sponsorship
Four Hands has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Matthew Briggs
CEO and President
Michael Bullock
Chief Marketing Officer
Recent News
2025-12-02
Designers Today
2025-10-21
2025-09-25
Company data provided by crunchbase