PagerDuty · 1 month ago
Enterprise Account Executive - New York
United States
Full-time
Remote
Senior Level, Lead/Staff
$130K/yr - $160K/yr
8+ years expPagerDuty, Inc. is a global leader in digital operations management, seeking an Enterprise Account Executive to acquire new business and drive growth within existing accounts. The role involves managing a diverse pipeline of opportunities, focusing on both new customer acquisition and nurturing existing relationships while selling SaaS products to Enterprise-level organizations.
AnalyticsCloud ComputingInformation TechnologyIT ManagementSaaSSoftware
Responsibilities
Highlight the unique value our products and services provide, addressing the challenges of new prospects and the evolving needs of existing customers
Focus on building long-term relationships by solving customer pain points with tailored solutions
Develop a deep understanding of customer needs to position PagerDuty as a strategic partner for new and current clients
Establish and maintain strong, consultative relationships with new prospects and existing clients
Drive new business and expand existing accounts by identifying upsell and cross-sell opportunities
Effectively manage complex, multi-product sales cycles across new and existing accounts, focusing on delivering strategic outcomes
Lead high-level conversations with senior executives (VP+) to drive interest, align initiatives, and secure support for new projects
Present tailored solutions, building credibility and trust, and demonstrating the value of PagerDuty’s offerings
Focus on acquiring new logos while nurturing and expanding relationships within existing accounts
Utilize a mix of inbound and outbound prospecting, including leveraging marketing, alliances, and BDR programs to identify and qualify new opportunities
Develop tailored strategies to penetrate target accounts and identify decision-makers, influencers, and key stakeholders
Collaborate with internal teams and resources to ensure effective territory and account management
Drive sales cycles by ensuring accurate forecasting, managing pipelines effectively, and closing deals with new and existing customers
Coordinate with internal teams to ensure customer needs are met and all commitments are fulfilled, contributing to long-term strategic growth
Document key customer interactions, including qualification, next steps, and value propositions using frameworks like MEDDICC and COM
Develop a strategic plan to map out target accounts, identify priorities, and collaborate with cross-functional teams to drive growth
Use historical data, market insights, and competitive intelligence to inform sales strategies and forecasts accurately
Qualification
Required
8+ years of field sales experience, preferably in SaaS or software sales
4+ years of experience managing existing accounts and expanding into new areas within those accounts
Enterprise Account Management experience with $500M+, Fortune 500 and Global 2000 companies
Previous experience in a multi-product selling environment
Ability to travel approximately 30%
Preferred
Proven success in acquiring new business while growing existing accounts
Strong time management, deal management, and analytical skills
Consistent track record of exceeding sales targets in both acquisition and account expansion
Experience with MEDDIC, SPIN, Challenger Sales, and similar sales methodologies
Benefits
Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs
Company
PagerDuty
PagerDuty is an operations performance platform that helps monitor IT infrastructure, detect issues, and resolve incidents.
1001-5000 employees
H1B Sponsorship
PagerDuty has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (7)
2022 (12)
2021 (9)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$523.6MKey Investors
AccelHarrison Metal
2023-10-10Post Ipo Debt· $350M
2019-04-10IPO
2018-09-06Series D· $90M
Leadership Team
Jennifer Tejada
CEO
Alex Solomon
CTO & Co-Founder
Recent News
2026-01-21
SalesTech Star
2026-01-14
2026-01-13
Company data provided by crunchbase