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KITH · 1 month ago

Shift Supervisor

Hawaii - Treats

Full-time

Onsite

Entry, Mid Level

$20/hr - $22/hr

1+ years exp

Kith is a lifestyle brand and specialty retailer that offers seasonal collections of apparel and accessories. The Shift Supervisor assists the Shop Manager in directing daily operations, leading the team to enhance customer service, drive sales, and maintain store standards.

E-CommerceFashionRetailShoesSoftware

Responsibilities

Guides processes and completes work based on management direction for functional areas within the store

Acts as the Manager on Duty for assigned shifts

In the absence of the Shop Manager, communicate & partner with Retail Leadership to ensure complete alignment between the Retail and Treats teams

Ensures the consistency of operational processes and execution

Adhere to all Kith and Kith – Treats Policies and ensure compliance by all team members as well

Oversee and participate in the cleaning and maintaining of industrial kitchen equipment

Assists the management team to achieve performance goals and execute standard operating procedures

Supports the store management to ensure work tasks are completed in a timely and efficient manner

Executes initiatives designed to drive customer satisfaction and business efficiencies

Reads communications and interacts with store management to be knowledgeable of all current initiatives, priorities, and business metrics

Acts based upon the direction from the Shop Manager and collaborates effectively with employees

Guides work activities during the day, inclusive of before and after normal store operating hours, when a manager may not be present

Assist the restaurant’s management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard food & beverage operations

Helps in auditing overall cleanliness and hygienic standards of store front, food prep, and storage areas to ensure compliance with any Food Safety Laws & Requirements

Assist in the execution of any in-store or off-site activations

Qualification

ServSafe CertificationManagement ExperienceFood & Beverage ExperienceBusiness MathMulti-taskingCustomer-Service CentricOrganizedResponsible & ReliablePeople-personEfficient Communication

Required

Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays

Availability to consistently work weekends, special projects, drops/releases or as the business' needs require

Valid ServSafe or Food Handlers Certification or equivalent is required

1-2 years of management experience in a customer-facing role

1+ years of Food & Beverage experience

Ability to perform business math

Ability to multi-task

Efficient communication

Ability to lift and move 30lbs

Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools

Ability to stand and walk for prolonged periods of time

Customer-Service centric

Efficient and effective communicator

Organized

Responsible & reliable

A people-person