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Upward Health · 1 month ago

Supervisor, Clinical Operations

Brooklyn, New York

Full-time

Onsite

Mid, Senior Level

$65K/yr - $65K/yr

5+ years exp

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. The Supervisor, Clinical Operations oversees the day-to-day activities of Care Specialists, ensuring effective care coordination and compliance with policies while managing community outreach and supporting staff training.

Health CareMedicalService Industry

Responsibilities

Oversees the day-to-day activities of Upward Health’s Care Specialists

Guiding a team that includes medical assistants, certified nursing assistants, community health workers, and peer support specialists

Supervising and coordinating the work of Care Specialists

Supporting training efforts

Ensuring care coordination across medical and behavioral providers

Providing assistance to patients

Handle community outreach

Manage caseloads

Ensure compliance with Upward Health’s policies

Help the Manager of Clinical Operations with various leadership duties

Qualification

Supervisory experienceHealthcare experienceData analysisCommunity healthEmpathyOrganizational skillsTime managementCommunication skillsProblem-solvingCollaboration